Activity

MEETING SUMMARY ✨ Chronological Template Upgrade to Premium to revert to advanced summary templates Introductions and account management @ 0:00 Andrew introduces himself as the new account manager for Indiana University Health, and provides an overview of some recent changes to UTAK's production processes to improve expiration dates and lot consistency for their stock products. Current product orders and usage @ 3:00 Evan and Brittany review the main products they currently order from UTAK, including Vitamin D, BARBs Control, and trace elements. They discuss how they are using the UTAK products, including tracking performance within their internal Cerner EMR system rather than the BioRED Unity program. Peer group data and QC tracking @ 5:07 Andrew inquires about how Indiana University Health tracks the performance of UTAK's QC materials, and learns that they do not have access to peer group data through BioRED. Evan and Brittany explain their priorities around real-time QC analysis and the challenges of transitioning to new vendors. Upcoming instrument change and product needs @ 9:17 Brittany shares that Indiana University Health is transitioning to a new Roche platform next year, and they plan to continue using BioRED for QC rather than UTAK products. Andrew offers to provide information on UTAK's custom hormone QC offerings to support their future needs. Feedback and areas for improvement @ 12:01 Evan and Brittany provide positive feedback on UTAK's responsiveness and speed of delivery, rating them a 9 out of 10. Their main suggestion for improvement is the ability to access peer group data for UTAK QC materials. Closing and next steps @ 16:33 Andrew thanks the group for their time and feedback, and commits to looking into providing peer group data capabilities. He offers to send over information on UTAK's custom hormone QC products as requested.