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3rd and final attemot at QBR for q3- also sending survey questions
Sep 24, 2025 01:50 PM
Hi Yi,
It seems you may be too busy to connect on a short call right now. Your feedback is extremely valuable to us. I don’t want to pester you but wanted to try one last time to see if we could set up a time to chat? You can book a time convenient for you here.
If now is not a good time to schedule a call, could you provide replies to the below survey questions?
1. On a scale of 1-10, how satisfied are you with UTAK and why?
2. What is the most valuable aspect of our partnership for you?
3. Are there any areas you would like to see us improve?
4. Have you adopted any new testing methods or instruments recently, or plan to in the near future?
5. What metrics do you track to measure our impact on your business?
6. Are there any upcoming projects where UTAK labs can add value?
7. Do you use any programs like Biorad’s Unity to track your QC performance? If so, what program do you use?
8. Do you feel like our pricing is fair, too high, or too low?
9. Would you recommend UTAK to another lab? Why or why not?
Thank you,