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Finding drugs in 44600-WB(F) trying to book call and offer replacement
Sep 25, 2025 01:46 PM
Hi Daniella,
Thank you for sharing this feedback with us and reaching out for support. Let’s hop on a call to go over this feedback and make sure we are understanding your needs. I am confident we can get you taken care of, and sometime talking these things through is the most straight forward option. You can book a time that fits with your schedule here. I look forward to connecting with you.
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Andrew Hartmann
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From: Muller, Daniella (WSP) <Daniella.Muller@wsp.wa.gov>
Sent: Wednesday, September 24, 2025 3:14 PM
To: UTAK Orders <orders@utak.com>
Subject: Lot D7460
Good afternoon,
We received UTAK blood yesterday 9/23/25 and Lot D7460 is positive for drugs. We are a toxicology lab and unfortunately our lab is unable to use this blood. This lot # was positive for the following:
Fluoxetine
Norfluoxetine
Acetaminophen
Quetiapine
Norquetiapine
Naproxen
Oxycodone
Is there any way we can receive a new lot # from UTAK at no charge since we are unable to use the one sent. Also, if we could get drug negative blood would be greatly appreciated.
Thank you,
Daniella Muller | Laboratory Technician