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Hello, Thank you for setting up our account and for the information you sent over! We would like to proceed with placing an order for SMx Oral Fluid. We will be paying by credit card for this order. Once the Proforma Invoice is submitted, we will be ready to provide payment. At this time, we do not wish to establish a credit line and will continue with prepaid orders. Thank you for your help! Please let me know if you need anything else from us.. We look forward to receiving the invoice so we can complete payment and receive the product soon(ish)! Best, Karolina On Thu, Aug 21, 2025 at 5:31 PM Cheyenne Plutchak <ChPlutchak@utak.com> wrote: Hey there, We have set up your new account #101696, please make sure to include this number in all future communication. Please submit all future order requests, faxed or emailed to support@utak.com. As your account is new, your company will initially be set up as prepaid. Our prepaid terms work as follows: 1. Order is submitted to the UTAK Orders Team 2. Order is entered into our system. 3. UTAK Accounting Team will submit a Proforma (prepaid) Invoice which will include any additional charges (i.e., shipping, handling, dry ice, etc.) 4. Once payment is made on the Proforma Invoice the order will be scheduled for shipment 5. Please note our frozen products and blank urine can only be shipped out Monday-Wednesday. Please find attached the credit application to establish terms with our company. Once the credit application has been completed, please return to our accounting team at accounting@utak.com. The current price for SMx Oral Fluid, product # 35400-SMX-OF(F) is $463.30. If you would like, I’d be more than happy to provide a formal quote that includes any additional shipping charges, etc. If you’d like us to proceed without the formal quote, please email the PO and I can get this to our Order Processing Team. Thank you so much and please let me know if you need anything else! Best, Cheyenne Plutchak Marketing Manager utak.com – 25020 Avenue Tibbitts Valencia, CA 91355 – P +1.888.UTAK.LAB F +1.661.567.0671 From: Info mPOD <info@mpod.io> Sent: Thursday, August 21, 2025 11:42 AM To: Cheyenne Plutchak <ChPlutchak@utak.com> Subject: Re: Account Set-Up Hi Cheyenne, Thank you for sending over the form! Please find the completed form attached, along with the other required documents for the account set-up. Let us know if you need anything else from us. We’re looking forward to getting the account set up and placing our first order! Best, Karolina On Thu, Aug 21, 2025 at 1:29 PM Cheyenne Plutchak <ChPlutchak@utak.com> wrote: Good morning, Thank you for reaching out to UTAK! I’ve attached our New Customer Setup form, once completed, send it back and we’ll create your account. Once your account has been established, we can move on to the next steps of reviewing UTAK’s ordering process and getting your order submitted. Please let me know if you have any additional questions. I look forward to hearing from you! Best, Cheyenne Plutchak Marketing Manager utak.com – 25020 Avenue Tibbitts Valencia, CA 91355 – P +1.888.UTAK.LAB F +1.661.567.0671