Email
Initial Account Set-Up & Order Request
Aug 25, 2025 12:09 PM
Our concentrations attached.
Max
From: Maximilian Zadlo
Sent: Monday, August 25, 2025 10:10 AM
To: Cheyenne Plutchak <ChPlutchak@utak.com>
Subject: RE: UTAK Services / Request a Quote Follow-Up
I apologize Cheyenne,
I would like to update my responses. I meant to upload the responses provided to me from my lab director. I will provide you with a document shortly with our mid-level QC concentrations.
• Matrix format: liquid (refrigerated), frozen, or lyophilized
Liquid
• Levels/targets: number of levels and any target concentrations (if known)
1 level, target concentrations will be mid level QC
• Fill/volume: preferred fill size and approximate total volume
Regular size UTAK has in its premade kits
Regards,
Max
From: Maximilian Zadlo <maximilian.zadlo@multicare.org>
Sent: Monday, August 25, 2025 10:06 AM
To: Cheyenne Plutchak <ChPlutchak@utak.com>
Subject: RE: UTAK Services / Request a Quote Follow-Up
Hi Cheyenne,
Thank you for the information. We are working on filling out the new customer setup form that you sent. Also, thank you for sending us the information for the stock products that best fit our panels. Would we be able to get a quote for these as we set up to purchase?
Here is the information you were looking for, for a custom QC quote for our barbiturates panel. I do not believe we are going to go the route of custom QCs; however, we would still like to see a separate quote for this item to weigh our options.
• Matrix format: liquid (refrigerated), frozen, or lyophilized
Liquid
• Levels/targets: number of levels and any target concentrations (if known)
1 level, target concentrations will be cutoffs
• Fill/volume: preferred fill size and approximate total volume
Unsure
Thank you kindly,
m/z
Maximilian Zadlo | Technical Coordinator - Toxicology
MultiCare Health System | MultiCare Toxicology Lab
Lab: (206) 408-4374 | Cell: (708) 264-0159
Email: maximilian.zadlo@multicare.org
MULTICARE’S SHARED VALUES | Respect | Integrity | Stewardship | Excellence | Collaboration | Kindness
UPCOMING OOO:
08/29, 09/01
From: Cheyenne Plutchak <ChPlutchak@utak.com>
Sent: Thursday, August 21, 2025 10:23 AM
To: Maximilian Zadlo <maximilian.zadlo@multicare.org>
Subject: RE: UTAK Services / Request a Quote Follow-Up
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Thanks for the clarification! Let’s start by getting your account set up so we can quote and ship smoothly. I’ve attached our New Customer Setup form, once completed, send it back and we’ll create your profile.
I’ve also attached our current Drugs of Abuse in Urine stock catalog. Based on your panels, these stock products are the best fit:
• Benzodiazepines Plus
• DAU Low/High Cutoff
• Pain Management Plus
• Miscellaneous Panel
We don’t currently have stock options for Barbiturates and a few of the additional analytes you mentioned. If you’d like, I can put together a custom QC quote for those so you have full coverage while keeping stock where possible.
To fine-tune the quote, could you confirm a couple of preferences?
• Matrix format: liquid (refrigerated), frozen, or lyophilized
• Levels/targets: number of levels and any target concentrations (if known)
• Fill/volume: preferred fill size and approximate total volume
If you’d prefer to only stick with stock right now, no worries at all!
Please let me know if there is any additional information or clarification I can provide. Thank you so much for your time and I look forward to hearing from you!
Best,
Cheyenne Plutchak
Marketing Manager
utak.com
–
25020 Avenue Tibbitts
Valencia, CA 91355
–
P +1.888.UTAK.LAB
F +1.661.567.0671
From: Maximilian Zadlo <maximilian.zadlo@multicare.org>
Sent: Wednesday, August 20, 2025 10:30 AM
To: Cheyenne Plutchak <ChPlutchak@utak.com>
Subject: RE: UTAK Services / Request a Quote Follow-Up
Hi Cheyenne,
Thanks for reaching out. Could you clarify what you mean by matrix format? Would urine be a sufficient answer or were you looking for something else? We are only testing urine now. I have attached a document with our panels and concentrations.
Some additional information, speaking with our Lab Director we are just looking to go with whatever Urine QCs UTAK has premade that can cover the majority of our analytes. In lieu of the custom QC program. We understand this may mean we might not be able to cover all our analytes.
About the account number, I just remembered I do believe we purchase the negative urine (Product Code#: 88121-CDF(L)) through Fisher Healthcare. That is an error on my part. I do believe this means that when we know what Product Codes to order for these QCs, we would set up an account.
Regards,
m/z
Maximilian Zadlo | Technical Coordinator - Toxicology
MultiCare Health System | MultiCare Toxicology Lab
Lab: (206) 408-4374 | Cell: (708) 264-0159
Email: maximilian.zadlo@multicare.org
MULTICARE’S SHARED VALUES | Respect | Integrity | Stewardship | Excellence | Collaboration | Kindness
UPCOMING OOO:
08/22, 08/29, 09/01
From: Cheyenne Plutchak <ChPlutchak@utak.com>
Sent: Wednesday, August 20, 2025 10:09 AM
To: Maximilian Zadlo <maximilian.zadlo@multicare.org>
Subject: UTAK Services / Request a Quote Follow-Up
You don't often get email from chplutchak@utak.com. Learn why this is important
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Good morning,
Thank you for reaching out to us! I’d be more than happy to assist with confirming the right products and pricing. Would you be able to provide the list of analytes per panel, matrix format, and their concentration in an attachment, that would be greatly appreciated.
You mentioned you’re already purchasing negative urine from UTAK. If you can share your Customer ID or the account name, I’ll be able to pull up your account. I searched under MultiCare Health System but couldn’t locate an account.
Thank you so much and I look forward to hearing from you!
Best,
Cheyenne Plutchak
Marketing Manager
utak.com
–
25020 Avenue Tibbitts
Valencia, CA 91355
–
P +1.888.UTAK.LAB
F +1.661.567.0671
Outcome: Quote Requested