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VLGR shipment
Nov 26, 2025 07:38 PM
Hi Jenny,
I am showing the full order has shipped. Due to the size it went in 4 packages. Below are all the tracking details. Packing slip and tech docs should be on one of the 4 boxes. For whatever reason it looks like FedEx only delivered 1 of the boxes yesterday and the rest are showing delivered as of today. Let us know if you have any trouble tracking down the rest of your shipment.
Happy Thanksgiving,
Andrew Hartmann
Business Development Manager
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25020 Avenue Tibbitts
Valencia, CA 91355
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D +1.661.567.0667
P +1.888.UTAK.LAB
F +1.661.294.9272
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From: Faber, Jennifer A. <Faber.Jennifer@mayo.edu>
Sent: Wednesday, November 26, 2025 11:24 AM
To: Support@UTAK <support@utak.com>; Penn, Hannah J. <Penn.Hannah@mayo.edu>; Ishawtae Logan <ilogan@utak.com>; Kevin Kopp <kevin@utak.com>; Andrew Hartmann <ahartmann@utak.com>
Cc: Hunsberger, Dee A. <Hunsberger.Dee@mayo.edu>; Kiesling, Jessa C. <Kiesling.Jessa@mayo.edu>
Subject: RE: VLGR approval
Hello UTAK team,
We received a partial shipment (one box with some C1 and C2) of our VLGR order yesterday, with no indication that they were coming as we had not requested they be shipped. There was no paperwork that arrived with the package. Should we be expecting the rest of our shipment as well? Do you have any tracking information that can be provided?
Thanks,
Jenny