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Hi Barbara, Thanks so much for clarifying — that’s really helpful! I’ll make sure to route anything tied to state purchasing or payment updates to Zoraida going forward, and I’ll keep you in the loop for item-specific requests on your end. Just to give you more context, the call I mentioned isn’t only about purchasing; it’s meant as a general update across the board — new tools, smoother ordering steps, and other process improvements that might make things easier for you and your team. If you think it could be useful for Zoraida as well, I’d be glad to include her and anyone else who should be part of that conversation. Appreciate your guidance here! Best regards, (Get Help Faster: Include your Customer Identification Number (CID#) in every email, order, or message to UTAK so we can respond without delay.) Quinton Reed Business Development Rep. utak.com – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.456-0116 X164 P +1.888.UTAK.LAB F +1.661.294.9272 Office hours: 8 am - 4:30 pm PST Book a Meeting with Me https://calendly.com/qreed-utak/30min From: Opper, Barbara <BarbaraOpper@fdle.state.fl.us> Sent: Thursday, September 11, 2025 8:23 AM To: Quinton Reed <qreed@utak.com> Subject: RE: UTAK Updates That Could Help Simplify Things (CID: 053855) Quinton, Are these updates involving state online purchasing or payments? If so, the person you should direct this to is our Business Manager ZoraidaBergan@fdle.state.fl.us, 407-540-3825. I only send my item requests and our business office handles the rest. Barbara Opper Forensic Technologist Forensic Services – Toxicology Florida Department of Law Enforcement Orlando Regional Operations Center 500 West Robinson Street Orlando, FL 32801 Office: 407-540-3940 BarbaraOpper@fdle.state.fl.us