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Hi René, Thanks again for meeting with me yesterday—it was great connecting with you and learning more about Duke’s workflow. I’ve shared the lot numbers you provided with our R&D team so they can review the data and offer insight into any variance between lots C8387, C8388, C8389, D2867, D2868, and D2869. Once I hear back from them, I’ll follow up with a clear explanation. Please don’t hesitate to let me know if you notice anything else or if there’s additional context you’d like me to pass along to our team. Talk soon, (Get Help Faster: Include your Customer Identification Number (CID#) in every email, order, or message to UTAK so we can respond without delay.) Quinton Reed Business Development Rep. utak.com – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.456-0116 X164 P +1.888.UTAK.LAB F +1.661.294.9272 Office hours: 8 am - 4:30 pm PST Book a Meeting with Me https://calendly.com/qreed-utak/30min From: Rene Garay <rene.garay@duke.edu> Sent: Wednesday, September 10, 2025 11:43 AM To: Quinton Reed <qreed@utak.com> Subject: RE: Quick Follow-up: Duke University QBR Action Items (CID:013460) Hey Quinton, Thank you for meeting with me today; it was insightful. Regarding the lot numbers for the 7-amino QC, I’ve listed a couple below: C8387 C8388 C8389 D2867 D2868 D2869 René A. Garay, C(ASCP)CM Analytical Specialist DCAL, Mass Spectrometry Division Duke University Health System W: 919-613-8429 From: Quinton Reed <qreed@utak.com> Sent: Wednesday, September 10, 2025 12:43 PM To: Rene Garay <rene.garay@duke.edu> Subject: Quick Follow-up: Duke University QBR Action Items (CID:013460) Hi Rene, Great connecting with you today! I'm excited to be your new UTAK account manager. Here's a quick rundown of our next steps: • Could you please send me the lot numbers for the 7-amino flunitrazepam QC? • I'll investigate the variance issue with our R&D team and get back to you ASAP. • We'll look into the Busulfan QC filtration concern (white particulate in plasma). Looking forward to supporting Duke's expanding testing needs. Let's touch base next week on these items. P.S. You can view the Fathom recording of our meeting here: https://fathom.video/share/TtVY_yf9sieB5fyWSDLZcRgs-QPA7PQL (Get Help Faster: Include your Customer Identification Number (CID#) in every email, order, or message to UTAK so we can respond without delay.) Quinton Reed Business Development Rep. utak.com – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.456-0116 X164 P +1.888.UTAK.LAB F +1.661.294.9272 Office hours: 8 am - 4:30 pm PST Book a Meeting with Me https://calendly.com/qreed-utak/30min