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Vial to Vial variability on Lead controls
Sep 16, 2025 03:44 PM
Hi Mark,
Thanks for reaching out to share this feedback, and apologies for the issue you are seeing. We have 2 lots of level 2 in stock. The lot D5193 you already have, and a newer lot D7466. If you want the new lot on your PO please specifically request the lot D7466 or our order process will assign the older lot you do not want.
I also wanted to add in @Kevin Kopp from the UTAK team for technical support on this issue. To help us investigate this, could you please populate the table below to the best of your ability and return to this email chain for next steps?
Field Required Customer Entry
Customer Identification Number (CID)
Contact Name
Contact Email
Sales Order #
(or) Lot#
(or) Part#
*Two of the three are required 93312
Lot D5193
What happened?
(e.g., Part number 1234 was shipped)
What should have happened?
(e.g., part number XYZ should have been shipped)
Additional Comments
(e.g., steps already taken to troubleshoot, additional notes, or preferred resolutions)
Thank You,
From: Santangini, Mark <msantangini1@brownhealth.org>
Sent: Tuesday, September 16, 2025 10:05 AM
To: Andrew Hartmann <ahartmann@utak.com>
Subject: Lead level 2
Hi Andrew,
What lots of Lead Level 2 are you shipping, we have been having a lot of issues with D5193 specifically - it seems the mixture is not homogenous in that the values are not consistent vial to vial
All the best,
Mark Santangini MLS(ASCP)