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They mentioned last quarter was not a good time to chat and recommended I follow up this quarter so reaching out. Hey James, I hope summer has treated you well! I wanted to circle back with you as you mentioned you were introducing some workflow changes and I wanted to see how things went? We would love to connect to see if a UTAK custom solution is a good fit for your lab. You can book a time for us to connect here. If there is anything we can do to be of support please do not hesitate to reach out. Thank you, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661.294.9272 – Book a Meeting with Me https://calendly.com/ahartmann-utak/30min utak.com From: James Boney <James.b@southwestlab.com> Sent: Thursday, June 5, 2025 9:24 PM To: Andrew Hartmann <ahartmann@utak.com> Subject: Re: UTAK Labs check in Hello Andrew, We are pleased with the HC2 and ETG/ETS QCs that we use currently. We are in the middle of some new workflow changes, so now is not a good time for us to discuss another project, but next quarter might be better for us to see if a custom QC would be good for us. Thank you, James ________________________________________ From: Andrew Hartmann <ahartmann@utak.com> Sent: Monday, June 2, 2025 12:45 PM To: James Boney <James.b@southwestlab.com> Subject: UTAK Labs check in [Attention: This email was sent from someone outside of Southwest Lab. Always use caution when opening attachments or clicking links from unknown senders or when receiving unexpected emails. DO NOT click links embedded in attached documents! ] Hey James, I hope you have been well. Southwest Labs has been using UTAK products for a decade now. We really appreciate you and wanted to check in and see how everything is going with your UTAK products? We are always eager to be the best partner possible. If we can better support please do not hesitate to reach out. I was checking out your website and see you have a large tox panel. Would it be exciting if I told you we could make virtually the whole panel into a single QC/Cal product? I would love to chat if interested to see if a custom QC is a good fit for you. Cheers,