TEXAS CHILDRENS HOSPITAL

Customer ID: 100462

Edit Customer Back to Customers
Customer Information

Not specified

Healthcare Systems and Hospitals

Current/In-Business

Not specified

House Account

7/10

$1271.00

September 2025

Activity Summary

October 23, 2025

Not scheduled

6

Activities

3

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 7/10 Last contact Oct 23, 2025 6 activities 3 quotes 0 QBRs Value $1271
Insights
  • ✅The customer has a high win rate of 100%, indicating strong performance in closing deals.
  • ✅The majority of recent interactions have been through email, suggesting a preference or reliance on digital communication.
  • ✅Andrew is responsible for most of the quote value and has an ongoing open pipeline.
Risks
⚠️There is currently no scheduled Quarterly Business Review (QBR), which could impact ongoing strategic alignment and customer satisfaction.
⚠️The account is managed as a "House Account," potentially indicating less personalized account management.
Opportunities
📈With an open pipeline of $8,427, there is potential for significant upcoming revenue.
📈The strong track record of accepted quotes suggests an opportunity to increase quote volume and drive higher sales.
📈Enhancing personalized interactions beyond email may further strengthen the relationship and uncover additional needs.
Contacts
DEEPTHI RAJAPAKSHE

Technical Co-ordinator

dbrajapa@texaschildrens.org

832-824-5260

Perla De Guzman

prdeguzm@texaschildrens.org

Recent Activities
Log Activity
Order/sample question
Email
2025-10-23 17:52
View Edit
Hi Perla, You will place the order first. Once the order is placed we then send the sample for approval. Thank you, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts V...
Sending 5860
Email Completed
2025-10-23 15:28
View Edit
Hi Perla, Attached is your quote to reorder the blood. Please note a slight change has been made to the part number to indicate you are purchasing this direct from us and not through Fisher Scient...
Added contact: Perla De Guzman
Contact Management Completed
2025-10-21 19:29
View Edit
Added new contact: Perla De Guzman, Email: prdeguzm@texaschildrens.org
Request for quote to reorder custom blood fill size
Email Completed
2025-10-21 19:28
View Edit
Hi Perla, Your request has been received and sent to our team for processing. We will send it over once completed. This is usually within 1-3 business days. Thank You, Andrew Hartmann Busi...
UTAK Labs QC check in
Email Completed
2025-09-19 15:42
View Edit
Hey Deepthi, I hope summer has treated you well. Your lab has been using UTAK QC for some time now and we really appreciate your partnership. I was hoping we could connect on a short 10-15 min ca...
Added contact: DEEPTHI RAJAPAKSHE
Contact Management Completed
2025-09-19 15:34
View Edit
Added new contact: DEEPTHI RAJAPAKSHE, Title: Technical Co-ordinator, Email: dbrajapa@texaschildrens.org, Phone: 832-824-5260
Quotes
New Quote
Open Quotes
1
Total Value
$8427
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
6072 ! $8427.00 Sent 30% 2025-12-22 2025-12-31 Expiring
5860 $691.00 Accepted — 2025-10-23 2026-01-21 —
5602 $580.00 Accepted — 2025-08-07 2025-12-31 —
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
0
Low Confidence (<40%)
1
QBRs
Schedule QBR

No QBRs scheduled.