US ARMY DRUG TESTING LAB

Customer ID: 53855

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Raleigh

7/10

$0.00

September 2025

Activity Summary

September 24, 2025

Not scheduled

12

Activities

1

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 7/10 Last contact Sep 24, 2025 12 activities 1 quotes 0 QBRs
Insights
  • ✅The customer has a moderate health score of 7/10.
  • ✅All communication has been through emails, indicating a potential preference for written communication.
  • ✅There has been only one quote sent, and it is still open.
Risks
⚠️The customer has a win rate of 0.0%, suggesting no successful deals have been closed yet.
⚠️There is no customer value generated so far, as no deals have been won.
⚠️No Quarterly Business Reviews (QBRs) have been conducted, which might affect relationship building.
Opportunities
📈There is an open pipeline valued at $9,510, presenting a chance to secure a win.
📈Engaging in a QBR could strengthen the relationship and uncover further business needs.
📈Exploring other communication channels or in-person meetings might enhance engagement and understanding of customer needs.
Contacts
BARBARA OPPER

BarbaraOpper@fdle.state.fl.us

DANIELLE INGRAM

danielle.c.ingram2.civ@health.mil

KASANDRA PAULEMON

kasandra.m.paulemon.civ@mail.mil

MAJ. MATTHEW MOSER

COMMANDER/LABORATORY MANAGER

matthew.moser@us.army.mil

MICHELLE NGUYEN

MICHELLE.L.NGUYEN2.CIV@MAIL.MIL

PAULA UNDERWOOD

QC CHIEF

paula.j.underwood.civ@mail.mil

Recent Activities
Log Activity
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:05
View Edit
Dear Major Matthew Moser: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline exper...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:05
View Edit
Hi Michelle: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UT...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:04
View Edit
Hi Paula: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK ...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:04
View Edit
Hi Barbara: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTA...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:04
View Edit
Hi Danielle: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UT...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:04
View Edit
Hi Kasandra: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UT...
Added contact: PAULA UNDERWOOD
Contact Management Completed
2025-09-24 22:54
View Edit
Added new contact: PAULA UNDERWOOD, Title: QC CHIEF, Email: paula.j.underwood.civ@mail.mil
Added contact: MICHELLE NGUYEN
Contact Management Completed
2025-09-24 22:54
View Edit
Added new contact: MICHELLE NGUYEN, Email: MICHELLE.L.NGUYEN2.CIV@MAIL.MIL
Added contact: MAJ. MATTHEW MOSER
Contact Management Completed
2025-09-24 22:54
View Edit
Added new contact: MAJ. MATTHEW MOSER, Title: COMMANDER/LABORATORY MANAGER, Email: matthew.moser@us.army.mil
Added contact: KASANDRA PAULEMON
Contact Management Completed
2025-09-24 22:54
View Edit
Added new contact: KASANDRA PAULEMON, Email: kasandra.m.paulemon.civ@mail.mil
Added contact: DANIELLE INGRAM
Contact Management Completed
2025-09-24 22:54
View Edit
Added new contact: DANIELLE INGRAM, Email: danielle.c.ingram2.civ@health.mil
Added contact: BARBARA OPPER
Contact Management Completed
2025-09-24 22:53
View Edit
Added new contact: BARBARA OPPER, Email: BarbaraOpper@fdle.state.fl.us
Quotes
New Quote
Open Quotes
1
Total Value
$9510
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5987 ! $9510.00 Sent 30% 2025-11-26 2025-12-31 Expiring
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
0
Low Confidence (<40%)
1
QBRs
Schedule QBR

No QBRs scheduled.