UNITED STATES DRUG TESTING LABS, INC.

Customer ID: 53290

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Raleigh

10/10

$0.00

September 2025

Activity Summary

September 30, 2025

Not scheduled


38

Activities

0

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Sep 30, 2025 38 activities 0 quotes 1 QBRs
Insights
  • The customer has a perfect health score of 10/10, indicating strong satisfaction or engagement.
  • No recorded quotes or sales pipeline activity, suggesting either a new relationship or lack of sales progression.
  • Frequent email communication suggests active engagement but possibly not translating into sales opportunities.
Risks
⚠️Customer value is currently at 0.0, indicating no revenue generated from this customer.
⚠️A win rate of 0.0% shows no successful conversion from quotes or sales efforts.
⚠️Absence of quotes and an open pipeline may suggest lack of interest or missed opportunities.
Opportunities
📈Strong engagement through emails may provide an opportunity to explore sales leads or deepen the relationship.
📈Conducting more QBRs could potentially uncover customer needs and convert engagement into sales.
📈Identifying the customer's specific industry and needs could tailor offerings and improve conversion rates.
Contacts
AILEEN BALDWIN PHD

ASSISTANT LABORATORY DIRECTOR FOR RESEARCH

aileen.baldwin@usdtl.com

ANIL PATEL

ANIL.PATEL@USDTL.COM

ANN HIGGINBOTHAM

ann.higginbotham@usdtl.com

CHRISTINE LONG

christine.long@usdtl.com

DOMINIQUE GIDRON

dominique.gidron@usdtl.com

IRENE SHU

ASSISTANT LABORATORY DIRECTOR

irene.shu@usdtl.com

JOE JONES

VICE PRESIDENT

joe.jones@usdtl.com

KASIA BHANDARI

accountspayable@usdtl.com

KIMBERLY TOMLINSON

kim.tomlinson@usdtl.com

LIAQAT ALI ABBAS

ali.abbas@usdtl.com

MARGRETTA GRZADZIEL

margretta.grzadziel@usdtl.com

MARY JONES

SUPERVISOR, MASS SPECTROMETRY

mary.jones@usdtl.com

MICHELLE PILKINGTON

LABORATORY MANAGER

michelle.pilkington@usdtl.com

NIRANJAN PATEL

niranjan.patel@usdtl.com

ROBERT PAYSON

ROBERT.PAYSON@USDTL.COM

SARAH TOMA

sarah.toma@usdtl.com

STANZE BOYLAND

stanze.boyland@usdtl.com

Recent Activities
Log Activity
Great to Connect
Email
2025-09-30 18:18
View Edit
Hi Sarah, It was so great chatting with you yesterday! I actually connected with Prentiss today - and I have to say, I’m feeling more Midwest than ever. 😝 On PEth, we aren’t quite ready to rele...
Introduction & Updates
Email
2025-09-30 18:18
View Edit
Hi Dominique, I had the chance to connect with Sarah recently, and since I understand she’ll be on leave after Friday (so exciting!), I wanted to take a moment to introduce myself. First, thank ...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:24
View Edit
Good morning, Robert: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experienc...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:24
View Edit
Good morning, Sarah: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:24
View Edit
Good morning, Stanze: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experienc...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:22
View Edit
Good morning, Niranjan: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experie...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:22
View Edit
Good morning, Niranjan: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experie...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:21
View Edit
Good morning, Michelle: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experie...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:19
View Edit
Good morning, Mary: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience ...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:14
View Edit
Good morning, Margretta: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experi...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:13
View Edit
Good morning, Ali: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience w...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:13
View Edit
Good morning, Margretta: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experi...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 17:02
View Edit
Good morning, Kim: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience w...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 16:56
View Edit
Good morning, Joe: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience w...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 16:56
View Edit
Good morning, Kim: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience w...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 16:55
View Edit
Good morning, Irene: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 16:50
View Edit
Good morning, Dominique: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experi...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 16:49
View Edit
Good morning, Christine: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experi...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 16:48
View Edit
Good morning, Anil: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience ...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 16:44
View Edit
Good afternoon, Ann: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-23 16:40
View Edit
Good morning, Aileen: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experienc...
Added contact: STANZE BOYLAND
Contact Management Completed
2025-09-22 23:02
View Edit
Added new contact: STANZE BOYLAND, Email: stanze.boyland@usdtl.com
Added contact: SARAH TOMA
Contact Management Completed
2025-09-22 23:02
View Edit
Added new contact: SARAH TOMA, Email: sarah.toma@usdtl.com
Added contact: ROBERT PAYSON
Contact Management Completed
2025-09-22 23:02
View Edit
Added new contact: ROBERT PAYSON, Email: ROBERT.PAYSON@USDTL.COM
Added contact: NIRANJAN PATEL
Contact Management Completed
2025-09-22 23:02
View Edit
Added new contact: NIRANJAN PATEL, Email: niranjan.patel@usdtl.com
Added contact: MICHELLE PILKINGTON
Contact Management Completed
2025-09-22 23:02
View Edit
Added new contact: MICHELLE PILKINGTON, Title: LABORATORY MANAGER, Email: michelle.pilkington@usdtl.com
Added contact: MARY JONES
Contact Management Completed
2025-09-22 23:01
View Edit
Added new contact: MARY JONES, Title: SUPERVISOR, MASS SPECTROMETRY, Email: mary.jones@usdtl.com
Added contact: MARGRETTA GRZADZIEL
Contact Management Completed
2025-09-22 23:01
View Edit
Added new contact: MARGRETTA GRZADZIEL, Email: margretta.grzadziel@usdtl.com
Added contact: LIAQAT ALI ABBAS
Contact Management Completed
2025-09-22 23:01
View Edit
Added new contact: LIAQAT ALI ABBAS, Email: ali.abbas@usdtl.com
Added contact: KIMBERLY TOMLINSON
Contact Management Completed
2025-09-22 23:01
View Edit
Added new contact: KIMBERLY TOMLINSON, Email: kim.tomlinson@usdtl.com
Added contact: KASIA BHANDARI
Contact Management Completed
2025-09-22 23:01
View Edit
Added new contact: KASIA BHANDARI, Email: accountspayable@usdtl.com
Added contact: JOE JONES
Contact Management Completed
2025-09-22 23:01
View Edit
Added new contact: JOE JONES, Title: VICE PRESIDENT, Email: joe.jones@usdtl.com
Added contact: IRENE SHU
Contact Management Completed
2025-09-22 23:00
View Edit
Added new contact: IRENE SHU, Title: ASSISTANT LABORATORY DIRECTOR, Email: irene.shu@usdtl.com
Added contact: DOMINIQUE GIDRON
Contact Management Completed
2025-09-22 23:00
View Edit
Added new contact: DOMINIQUE GIDRON, Email: dominique.gidron@usdtl.com
Added contact: CHRISTINE LONG
Contact Management Completed
2025-09-22 23:00
View Edit
Added new contact: CHRISTINE LONG, Email: christine.long@usdtl.com
Added contact: ANN HIGGINBOTHAM
Contact Management Completed
2025-09-22 23:00
View Edit
Added new contact: ANN HIGGINBOTHAM, Email: ann.higginbotham@usdtl.com
Added contact: ANIL PATEL
Contact Management Completed
2025-09-22 22:59
View Edit
Added new contact: ANIL PATEL, Email: ANIL.PATEL@USDTL.COM
Added contact: AILEEN BALDWIN PHD
Contact Management Completed
2025-09-22 22:59
View Edit
Added new contact: AILEEN BALDWIN PHD, Title: ASSISTANT LABORATORY DIRECTOR FOR RESEARCH, Email: aileen.baldwin@usdtl.com
No quotes for this customer.
Quarter Scheduled Status Completed Customer Sat
Q3 2025-09-29 Completed 2025-09-29 - Edit