Quote 5805 QTY change reqeusted
Email
Completed
Hey Cassidy,
Sure thing, I’ll have our team make this change and get it back to you. Apologies I seem to be struggling getting this request right. I appreciate your patients.
Thank you,
And...
Sending 5805 for reorder
Email
Completed
Hi Cassidy,
Our team has completed this quote and it is attached for your review. Let me know if you have any questions or if I can be of further support.
Thank you,
Replied about the design change for reorder
Email
Completed
Sounds great!
Thank you,
Cassidy LeMay
Appreciates us trying to conect them to an analyte supplier
Email
Completed
Hi Andrew –
Thank you for that information. I will check with Cerilliant to see if they’d custom it for us, as well as look into the other vendor. Really appreciate you trying to help us with thi...
Update on vendor analyte search- what we found
Email
Completed
Hi Cassidy,
I heard back from our purchasing team on this analyte. We could not locate another supplier for this, but they did share 2 potential options you may look into.
Thomas Scientific off...
Clarifying part design
Email
Completed
Wow I totally misread that one. Thanks for catching this! We will do an 8x10mL pack.
It will still get a V2 as it’s a change in packaging.
Regards,
Quote requested for Benzo custom reorder
Email
Completed
Quote Requested
Hi Cassidy,
Your request has been received and sent to our team for processing. We will send over the updated quote once completed. This usually takes 1-3 business days.
Just a heads up you wi...
Questions to get quoted
Email
Completed
Hi Cassidy,
Anything you need moving forward please feel free to send direct to me and I will be happy to support you. For the Benzo, is this the Benzo 1 and 3 custom QC? All I need to know to ge...
updated them on analyte vendor search
Email
Completed
Due Oct 08, 2025
Hi Cassidy,
I wanted to circle back with an update that our purchasing team has not been able to locate a supplier for this outside cerilliant. We are still waiting to hear back from a few of our ...
Feedback on them needing to know lot number and EXP date prior to order to meet there goals
Email
Completed
Hi Andrew –
Thank you for checking for us it is greatly appreciated it.
That sounds good, I check with a lot of vendors on expiration already as well.
Have a great weekend,
Cassidy LeMa...
QBR action items and out side the box help to find an analyte vendor.
Follow-up
Completed
Due Oct 02, 2025
Hi Cassidy,
Thanks for your time today and all the valuable insights you shared with us. I reached out to our purchasing team to see if we have any partners that stock the analyte. It may take th...
Request to delay QBR
Email
Completed
Due Oct 01, 2025
Information Gathering
Replying to their request to delay the QBR with a link to my calendly for booking.
Hi Cassidy,
Student lab sounds both exciting, and possibly chaotic! I hope that goes well 😊 You can use my Ca...
Loss of cotinine testing business
Email
Completed
Lost Opportunity
The replied to an earlier follow up and said they are sufficiently supplied on materials and still using most of their ongoing product but have stopped using cotinine QC due to discontinuation of the ...
Reaqching out to new contact to see if they should be included in QBR
Email
Completed
Information Gathering
Hi Jenn,
So great to hear you are still with Marshfield and congrats on the new role! I am a little bummed we won’t get to work together but I really appreciate you sharing Aftons contact informat...
Jennifer is no longer a great contact, but has provided the new contact info
Follow-up
Completed
Successful
Hi Andrew! So nice to hear from you! 😊 I transitioned to a new role, where I no longer am directly related to our onsite testing. I am cc-ing the new manager for Toxicology/Special Chem on this em...
Scheduling Our Quarterly Business Review (CID:024450)
Email
Completed
Due Sep 12, 2025
Needs Follow-up
Hi Cassidy,
I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead together.
...
Reaching out to see if Jennifer is still a contact
Email
Completed
Information Gathering
I previously worked with Jennifer Winterhack whom no longer appears to be the most recent contact on this account, but according to Linked in is still with the hospital. Reaching out to see if she is...
Checking to see if they are still using custom QC's not reordered within the last year
Email
Completed
Information Gathering
Hey Cassidy,
I hope summer has been treating you well. I was reviewing your account and see a few custom QC’s we haven’t seen ordered in a year or more. I was hoping you could provide a quick upd...