SONORA QUEST LABORATORIES LLC

Customer ID: 050100

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Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Raleigh

10/10

$0.00

August 2025

Activity Summary

October 14, 2025

Not scheduled

7

Activities

2

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Oct 14, 2025 7 activities 2 quotes 0 QBRs
Insights
  • ✅Customer has a perfect health score indicating satisfaction or stability.
  • ✅Recent activities are primarily email-based, suggesting a reliance on digital communication.
  • ✅All recent quotes have been rejected, indicating potential pricing or proposal issues.
Risks
⚠️Win rate is currently 0.0%, showing no successful transactions.
⚠️Total quoted value lost suggests potential dissatisfaction or misalignment with customer needs.
Opportunities
📈High health score presents an opportunity to leverage goodwill for future engagement.
📈Identifying and addressing reasons for quote rejections could improve win rate.
📈Potential to explore other communication methods or service offerings to better align with customer needs.
Contacts
CHRISTINE CONWAY

Christine.Conway@sonoraquest.com

Recent Activities
Log Activity
5685 ordered under a different account
Email Completed
2025-10-14 15:33
View Edit
Hi Chris, Thanks so much for the update! The old is it under the Sonora quest, or Laboratory sciences of AZ account issue strikes again 😊 I appreciate your quick response. Have a Great Day, ...
UTAK Labs quote follow up- 5685
Email Completed
2025-10-14 15:00
View Edit
Hi Christine, How is the start of pumpkin spice season treating you? I wanted to touch base with you on the attached quote we sent for our real humanerum to see if you planned to order this? Any ...
Added contact: CHRISTINE CONWAY
Contact Management Completed
2025-10-14 14:58
View Edit
Added new contact: CHRISTINE CONWAY, Email: Christine.Conway@sonoraquest.com
Price Lockstep with Quest Diagnostics
Email
2025-09-10 18:22
View Edit
Updating Sonora Pricing to be in lockstep with Quest Diagnostics Pricing
Information Gathered Regarding CIDs 016600 (LABORATORY SCIENCES OF ARIZONA) & 50100 (SONORA QUEST LABORATORIES LLC.
Email
2025-09-09 17:57
View Edit
Relationship Chain Quest Diagnostics + Banner Health → Joint venture company: Laboratory Sciences of Arizona (LSA) LSA owns and operates Sonora Quest Laboratories (SQL) Operational Roles L...
PO#1262-561046 - quote #5685
Email
2025-09-09 17:51
View Edit
Customer Request to align discounts for two contacts: 1. 016600 (LABORATORY SCIENCES OF ARIZONA) 2. 50100 (SONORA QUEST LABORATORIES LLC. Christine Conway seems to operate across both.
Scheduling Our Quarterly Business Review (CID: 050100)
Email
2025-09-03 12:20
View Edit
Hi Sonora Quest Team, I hope you’re doing well! It’s hard to believe another quarter has already flown by. I’d love to set aside time for our Quarterly Business Review so we can catch up, review th...
Quotes
New Quote
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5685 $932.50 Rejected — 2025-09-02 2025-12-01 —
5685 $39.20 Rejected — 2025-09-02 2025-12-01 —
QBRs
Schedule QBR

No QBRs scheduled.