S.M. CHEMICAL SUPPLIES CO., LTD.

Customer ID: 100726

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Raleigh

7/10

$364.89

September 2025

Activity Summary

November 10, 2025

Not scheduled

10

Activities

20

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 7/10 Last contact Nov 10, 2025 10 activities 20 quotes 0 QBRs Value $365
Insights
  • ✅Customer has a medium health score of 7/10 indicating decent engagement.
  • ✅Total customer value is $364.89, based on a single won quote.
  • ✅Raleigh is the primary account manager, handling the majority of quotes.
Risks
⚠️Low win rate of 5.6% suggests difficulty in converting quotes to sales.
⚠️High number of lost quotes (17 out of 20) indicates potential dissatisfaction or pricing issues.
⚠️Lack of QBRs could imply missed opportunities for deeper engagement and relationship building.
Opportunities
📈Open pipeline valued at $22,330, managed by Andrew, presents potential for future wins.
📈Focus on improving win rate through strategic follow-ups and competitive pricing.
📈Increase engagement methods beyond emails to potentially improve customer interactions.
Contacts
TAI (MARIS CHANKLIN)

MARIS@SMCHEM.CO.TH

Recent Activities
Log Activity
RE: quote the prices - CID: 100726 - Quote #5819-20
Email
2025-11-10 21:57
View Edit
Hello Maris, Thank you for your document request, I am happy to assist you. Attached you will find your requested COA for the requested lot of our current urine. If you have any questio...
RE: quote the prices - CID: 100726 - Quote #5819-20
Email
2025-11-10 21:57
View Edit
Dear Sir Could you please send us the CoA current lot for 88121-CDF(L) ? Regards, Tai
RE: quote the prices - Stock Quote Request - CID: 100726 - Quote #5928
Email
2025-11-10 21:57
View Edit
Hi Tai, Thank you for reaching out to UTAK regarding your quote inquiry. Attached is the quote with pricing for the requested items. If you’d like to proceed with an order, please send a purchase or...
RE: UTAK open quote follow up: 5462, 5484, 5196, 5749, 5748, 5664, 5661, 5662, 5197
Email
2025-11-10 21:50
View Edit
Hi Tai, We have a number of open quotes that have been sent to you. Can you take a moment and review the attached and let us know which quotes you are still considering ordering? We are hoping to...
UTAK open quote follow up: 5462, 5484, 5661, 5662, 5664, 5748, 5749, 5819, 5820, 5856
Email Completed
2025-10-31 18:02
View Edit
Hi Tai, I hope you are well. I am cleaning up some open quotes in our system and we have several quotes sent to you. Are you still considering buying all of these, or have you decided against any...
UTAK quote follow up- 5748, 5749, 5661, 5662 and 5664
Email Completed
2025-10-23 16:27
View Edit
Hi Tai, I wanted to reach out to see if you had any updates on the attached quotes we have sent. DO you know if you plan to order these or not? Any updates are appreciated. Thank you,
RE: quote the prices - CID: 100726 - Quote #5856
Email
2025-10-21 18:52
View Edit
Please quote the prices for 44600WB-F?
RE: quote the prices - CID: 100726 - Quote #5856
Email
2025-10-21 18:52
View Edit
Hi Tai, Thank you for reaching out to UTAK regarding your quote inquiry. Attached is the quote with pricing for the requested items. If you’d like to proceed with an order, please send a purchase or...
Added contact: TAI (MARIS CHANKLIN)
Contact Management Completed
2025-10-14 14:23
View Edit
Added new contact: TAI (MARIS CHANKLIN), Email: MARIS@SMCHEM.CO.TH
Quotes follow up 5662, 5749, 5748, 5664, 5161
Email Completed
2025-10-14 14:23
View Edit
Hi Tai, I hope you have been well. I wanted to follow up with you regarding a few attached quotes we have sent but not seen ordered yet. Can you rovide an update for each of these if you are plan...
Quotes
New Quote
Open Quotes
2
Total Value
$22330
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
6078 ! $10946.00 Sent 30% 2025-12-23 2026-03-23 Expiring
6077 ! $11384.00 Sent 30% 2025-12-23 2026-03-23 Expiring
5748 $364.89 Accepted — 2025-09-22 2025-12-21 —
5749 $407.44 Rejected — 2025-09-22 2025-12-21 —
5161-2 $8147.80 Rejected — 2025-08-25 2025-12-31 —
5662 $576.16 Rejected — 2025-08-25 2025-12-31 —
5661 $1154.40 Rejected — 2025-08-25 2025-12-31 —
5484 $501.39 Rejected — 2025-06-26 2025-09-24 —
5462 $1189.79 Rejected — 2025-06-18 2025-12-31 —
5197 $4192.08 Rejected — 2025-04-04 2025-12-31 —
5196 $361.55 Rejected — 2025-04-04 2025-12-31 —
5161-1 $1459.58 Rejected — 2025-03-31 2025-12-31 —
5161 $1944.58 Rejected — 2025-03-26 2025-12-31 —
5664 $1934.54 Rejected — 2025-08-26 2025-11-24 —
5458 $2310.46 Rejected — 2025-06-17 2025-09-15 —
5431-1 $2355.88 Rejected — 2025-06-11 2025-09-09 —
5437 $2301.54 Rejected — 2025-06-11 2025-09-09 —
5662 $391.00 Rejected — 2025-08-25 2025-12-31 —
5661 $279.00 Rejected — 2025-08-25 2025-12-31 —
5664 $1599.00 Rejected — 2025-08-26 2025-11-24 —
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
0
Low Confidence (<40%)
2
QBRs
Schedule QBR

No QBRs scheduled.