CUYAHOGA COUNTY CORONERS OFFICE

Customer ID: 11210

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$547.00

September 2025

Activity Summary

November 04, 2025

Not scheduled

6

Activities

1

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Nov 04, 2025 6 activities 1 quotes 0 QBRs Value $547
Insights
  • ✅The customer has a perfect health score of 10/10, indicating high satisfaction and engagement.
  • ✅All quotes provided have been accepted, reflecting a 100% win rate.
  • ✅Recent activities predominantly involve email communications and contact management.
Risks
⚠️There is no open pipeline, which might suggest a lack of ongoing or future deals.
⚠️The absence of a dedicated account manager might impact personalized customer service and attention.
Opportunities
📈With the high customer value and perfect win rate, there is potential to explore upselling or cross-selling opportunities.
📈Increasing engagement through quarterly business reviews (QBR) could strengthen the relationship and identify new needs.
Contacts
Rindi Rico

rrico@cuyahogacounty.gov

ERIC LAVINS

elavins@cuyahogacounty.us

Recent Activities
Log Activity
Price Inquiry
Email Completed
2025-11-04 19:49
View Edit
Hi Rindi, Your requested pricing is below. Part Description Form Matrix mL per vial UOM Code Base Price 44600-WB(F) BLANK WHOLE BLOOD Frozen (-10C) Whole Blood 250 EA 1,665.20 88121-CDF(L) CER...
Connecting us with the team
Email Completed
2025-10-21 13:38
View Edit
Hi Eric, Thank you for passing me an and keeping me in the loop! I am looking forward to connecting with your team. Cheers, Andrew Hartmann Business Development Manager – 25020 Avenue Tib...
Hello from UTAK: I’m Your New Account Manager
Email Completed
2025-10-20 17:58
View Edit
Hello Eric, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK...
UTAK Labs- Scheduling Our Quarterly Business Review (CID:011210)
Email Completed
2025-10-20 17:56
View Edit
Hi Rindi, I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead together. ...
Added contact: ERIC LAVINS
Contact Management Completed
2025-10-20 17:52
View Edit
Added new contact: ERIC LAVINS, Email: elavins@cuyahogacounty.us
Added contact: Rindi Rico
Contact Management Completed
2025-10-20 17:52
View Edit
Added new contact: Rindi Rico, Email: rrico@cuyahogacounty.gov
Quotes
New Quote
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5618 $547.00 Accepted — 2025-08-12 2025-12-31 —
QBRs
Schedule QBR

No QBRs scheduled.