DELAWARE DIAGNOSTIC LABS

Customer ID: 100784

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

October 20, 2025

Not scheduled

5

Activities

0

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Oct 20, 2025 5 activities 0 quotes 0 QBRs
Insights
  • ✅The customer is active with a perfect health score of 10/10.
  • ✅The account is managed as a "House Account" with no dedicated account manager.
  • ✅Engagement mostly consists of emails and contact management activities.
Risks
⚠️No current or historical quotes or pipeline, indicating a lack of sales engagement or opportunities.
⚠️No QBRs (Quarterly Business Reviews) conducted, which may lead to missed insights into customer needs or satisfaction.
Opportunities
📈Potential to initiate sales activities to generate quotes and build a pipeline.
📈Opportunity to assign a dedicated account manager to foster closer relationship and identify needs.
📈Conducting QBRs could uncover potential business opportunities and improve customer relationship.
Contacts
sihan wang

sihan.wang@deldxlabs.com

BO WANG

BO.WANG@DELDXLABS.COM

Recent Activities
Log Activity
Trying to book a call, and why they don't use UTAK currently.
Email Completed
2025-10-20 19:57
View Edit
Hi Sihan, Thank you for the updates and insights. I would still be interested in connecting and learning how you do QC. How does next Tuesday work for you? I use a service called Calendly. If y...
Hello from UTAK: I’m Your New Account Manager
Email Completed
2025-10-20 15:34
View Edit
Hello Sihan, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTA...
UTAK Updates That Could Help Simplify Things
Email Completed
2025-10-20 15:33
View Edit
Hi Bo, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you throug...
Added contact: BO WANG
Contact Management Completed
2025-10-20 15:32
View Edit
Added new contact: BO WANG, Email: BO.WANG@DELDXLABS.COM
Added contact: sihan wang
Contact Management Completed
2025-10-20 15:32
View Edit
Added new contact: sihan wang, Email: sihan.wang@deldxlabs.com
Quotes
New Quote
No quotes for this customer.
QBRs
Schedule QBR

No QBRs scheduled.