INTEGRITY LABS

Customer ID: 100233

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

December 03, 2025

Not scheduled


10

Activities

1

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Dec 03, 2025 10 activities 1 quotes 3 QBRs
Insights
  • INTEGRITY LABS has a perfect health score of 10/10.
  • The customer has not generated any value from won quotes.
  • The account is managed as a House Account, indicating no dedicated account manager.
Risks
⚠️The win rate is currently at 0%, with all quotes lost totaling $8,595.82.
⚠️All recent quotes have been rejected, suggesting potential issues in meeting customer needs or expectations.
Opportunities
📈There have been multiple recent activities, indicating ongoing engagement that can be leveraged for future opportunities.
📈The completion of three Quarterly Business Reviews (QBRs) suggests a structured opportunity to reassess and align strategies.
Contacts
Luisa Bonilla

Laboratory Manager

luisa@integritydiagnosticslab.com

Luisa Bonilla Primary

luisa@integritydiagnosticslab.com

Recent Activities
Log Activity
quote follow up
Email
2025-12-03 16:22
View Edit
Thanks for the update Craig! Let me know if I can help. Just a heads up pricing on this quote expires 12/24. We can make changes now and keep pricing formula the same for a purchase before end of...
5763 follow up
Email
2025-12-02 19:02
View Edit
Hi Craig and Louisa, I wanted to reach out one last time regarding the attached quote. It seemed for a bit there it was likely to be ordered but we never saw it placed. I’ll go ahead and close th...
Added contact: Craig
Contact Management Completed
2025-09-25 22:46
View Edit
Added new contact: Craig, Email: craig@integritydiagnosticslab.com
Added contact: Luisa Bonilla
Contact Management Completed
2025-09-25 22:46
View Edit
Added new contact: Luisa Bonilla, Email: luisa@integritydiagnosticslab.com (Primary Contact)
Thank You & Attached Quote RE: Need quote
Email
2025-09-25 22:44
View Edit
Hi Luisa, Thank you again for your time on the call today - it was a pleasure speaking with you. As discussed this morning, I’ve attached the quote for your review. We truly appreciate your trust...
New Quote
Email
2025-09-25 22:41
View Edit
Luisa Bonilla is a consultant who works with the following labs to get them set up. She values the regulatory backing that UTAK’s products provide. She is open to quoting all stock products as customs...
Added contact: Luisa Bonilla
Contact Management Completed
2025-09-24 17:59
View Edit
Added new contact: Luisa Bonilla, Title: Laboratory Manager, Email: luisa@integritydiagnosticslab.com
RE: Need quote
Email
2025-09-24 17:58
View Edit
Hi Luisa, Hope you’re doing well! I saw that you blocked some time for us today. Is now still a good time to meet? No worries if not, feel free to reschedule using this link below: 👉 Schedul...
RE: Need quote
Email
2025-09-23 23:19
View Edit
Good Afternoon, I am looking for a quote on this product, can you please send me a quote and tell me the approximate time of delivery? Thanks
RE: Need quote
Email
2025-09-23 23:19
View Edit
Good Afternoon Luisa, Thank you for reaching out regarding your request for a quote. We’re having some difficulty locating your account and will need a bit more information to proceed. To help us t...
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5763 $8595.82 Rejected 2025-09-25 2025-12-24
Quarter Scheduled Status Completed Customer Sat
Q3 2025-09-25 Scheduled - - Edit
Q3 2025-09-24 Scheduled - - Edit
Q3 2025-09-24 Completed 2025-09-25 - Edit