PURITY LABORATORIES

Customer ID: 38365

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

9/10

$0.00

September 2025

Activity Summary

November 11, 2025

Not scheduled


8

Activities

0

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 9/10 Last contact Nov 11, 2025 8 activities 0 quotes 0 QBRs
Insights
  • The customer has a strong health score of 9/10, indicating satisfaction or minimal issues.
  • There have been multiple recent email interactions and a follow-up, suggesting ongoing communication.
Risks
⚠️The customer value is currently 0.0, indicating no revenue generation from this account so far.
⚠️There are no quotes in progress or closed, pointing to a lack of sales engagement or transactions.
Opportunities
📈The high health score presents an opportunity to convert satisfaction into sales activity.
📈Regular communication could be leveraged to explore potential needs or upsell opportunities.
Contacts
Doug Spicer

Consultant for the lab

DOUGSPICER@CABLESPEED.COM

206-854-1087

Recent Activities
Log Activity
Ran out of money for urine project
Email
2025-11-11 22:15
View Edit
Hello Andrew, Well my contract was put on hold until they recieve more funding. So it is a mote point. Thanks for following up. If any new efforts moves forward I will be sure to reach out to you....
urine follow up
Email Completed
2025-11-11 20:19
View Edit
Hi Doug, I hope you have been well. I wanted to apologize as we dropped the ball in getting back to you on the female urine. We were unable to find a compatible donor so we didn’t move forward wi...
Age requirements confirmed
Email Completed
2025-09-11 13:44
View Edit
Sure 17 is okay, just looking for female that can become pregnant. (I guess that could be as low as 13 or even lower, but decorum prevails.)
Clarifying age requirements
Follow-up Completed
2025-09-11 13:28
View Edit
Good Morning Doug, We had a quick follow up question. Would a female donor aged 17 be OK, or is there a specific need for 18 and above? Thank You,
Doug appreciates us sending samples to help figure out if this will work or not
Email Completed
2025-09-10 19:58
View Edit
Excellent and thank you and Nicole for meeting with me to discuss our requirements. I appreciate your sending the samples as this will go a long way towards answering the initial questions.
following our call sending info and samples that were my action items
Follow-up Completed
2025-09-10 19:24
View Edit
Hi Doug, Thanks so much for your time this morning. It was great getting to connect and learn a little more about your needs. The samples we discussed will be shipping out today for estimated arr...
Urine call and quote request
Call Completed Quote Requested
2025-09-10 15:45
View Edit
Had a call with the customer today. Had to pivot from teams to Vonage and fathom did not pick up the call so I am summarizing below. The need: the customers end goal is to test pregnant female pat...
Customer with special urine request
Call Completed
2025-09-09 20:27
View Edit
The email provided from customer success was not correct so I called to talk to the consultant named Doug working with this lab. I directed him to my Calendly and he was in process of booking a meeti...
No quotes for this customer.

No QBRs scheduled.