RHB LABORATORIES

Customer ID: 100816

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

November 11, 2025

Not scheduled


7

Activities

0

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Nov 11, 2025 7 activities 0 quotes 0 QBRs
Insights
  • RHB LABORATORIES is an active customer but does not belong to a specific industry.
  • The health score is perfect at 10/10, suggesting a strong relationship or satisfaction level.
  • There are frequent communications through email and contact management, indicating active engagement.
Risks
⚠️There is no customer value or financial transactions recorded, indicating a lack of revenue generation.
⚠️Zero quotes and win rate highlight no sales progression or deal closures.
⚠️Absence of QBR (Quarterly Business Reviews) may suggest a lack of strategic discussions to identify needs or opportunities.
Opportunities
📈Potential to initiate sales discussions or explore business opportunities given the active communication.
📈Opportunity to conduct QBRs to better understand customer needs and align services/products.
📈Leverage the strong health score to deepen the relationship and convert engagement into financial transactions.
Contacts
KENDRA SMITH

kendra@rhblab.com

PAUL GULYAS

PAUL@RHBLAB.COM

WENBING CHEN

cwb_life@hotmail.com

Recent Activities
Log Activity
Hello from UTAK: I’m Your New Account Manager
Email
2025-11-11 19:21
View Edit
Hello Wenbing, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with U...
Your feedback helps shape what’s next at UTAK
Email Completed
2025-11-11 19:14
View Edit
Hi Paul, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are inc...
Quick optimization review to streamline your process?
Email Completed
2025-11-11 19:12
View Edit
Hi Kendra, I hope you’re doing well! As we head into autumn, I’ve been taking some time to connect with our partners to make sure they’re getting the most value out of their UTAK products and workflo...
Added contact: WENBING CHEN
Contact Management Completed
2025-11-11 19:11
View Edit
Added new contact: WENBING CHEN, Email: cwb_life@hotmail.com
Added contact: PAUL GULYAS
Contact Management Completed
2025-11-11 19:11
View Edit
Added new contact: PAUL GULYAS, Email: PAUL@RHBLAB.COM
Added contact: KENDRA SMITH
Contact Management Completed
2025-11-11 19:11
View Edit
Added new contact: KENDRA SMITH, Email: kendra@rhblab.com
UTAK Labs- trying to find out who are contact is?
Email Completed
2025-09-11 20:59
View Edit
Hi Team RHB Lab, Your lab has used some of UTAK’s QC’s and our Drug Free Urine in the past. I show our last contact there was Wenbing, but I only have a Hotmail email for them. Can you provide cu...
No quotes for this customer.

No QBRs scheduled.