ROCKY MOUNTAIN INSTRUMENTAL LABORATORIES

Customer ID: 100158

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Customer Information

Not specified

Not specified

Closed

Not specified

⚠️ Unassigned

5/10

$0.00

September 2025

Activity Summary

September 11, 2025

Not scheduled

1

Activities

0

Quotes
Quick Actions
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AI Insights
LLM-generated; verify before action. Refresh
Health 5/10 Last contact Sep 11, 2025 1 activities 0 quotes 0 QBRs
Insights
  • ✅The customer has a health score of 5/10, indicating moderate engagement.
  • ✅There is no current account manager assigned to this customer.
  • ✅Recent activity includes only email communication, with no recent quotes or QBRs.
Risks
⚠️The customer value is currently at 0.0, suggesting no financial contribution.
⚠️With no quotes, open pipeline, or wins, there is a risk of losing this customer due to inactivity.
⚠️Lack of a dedicated account manager may lead to missed opportunities for engagement or issue resolution.
Opportunities
📈Assigning an account manager could provide personalized attention and potentially revive the relationship.
📈Increased communication and engagement could help identify customer needs and create a pipeline.
📈Initiating a QBR could uncover opportunities for collaboration or sales.
Contacts

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Recent Activities
Log Activity
UTAK Labs check in 'OFFICE@ROCKYLAB.COM'
Email
2025-09-11 20:18
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Hey Team Rocky Lab, For nearly a decade your team used UTAK’s Drug Free Urine and our QC’s. We haven’t seen you order since 2022 and wanted to reach out to find out why. We are always trying to i...
Quotes
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QBRs
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