Activity

Call Completed Due Sep 03, 2025
Meeting to review UTAK no longer providing EXP dates or lot information with orders
Aug 26, 2025 04:58 PM
NEEDS FOLLOW UP IF NOT RESOLVED IN 1 WEEK. WE WENT BACK PROPOSING THEY SEND A FORCAST AND ADVISE WHAT IS nebco PARTS SO WE CAN LOOK INTO POSSIBILITY OF MAKING STOCK LOTS DIRECT FOR THEIR ORDERS. Meeting Purpose Discuss and streamline UTAK's product expiration date and lot number communication process with Farabi Medical, focusing on NEPCO tender requirements. Key Takeaways - NEPCO requires 75% remaining shelf life for all products upon delivery - UTAK to provide total shelf life list for all products to Farabi Medical - Farabi to specify required remaining shelf life on future POs - New process: UTAK to ship without approval if >75% shelf life; seek approval if <75% Topics NEPCO Tender Requirements - 75% remaining shelf life mandatory for all products upon delivery to NEPCO stores - Example: 24-month total shelf life product must have 18 months remaining - Applies to >90% of Farabi's orders; some orders for private sector have flexibility Current Challenges - UTAK's rapid production causes lot number changes between quote and order - Some products (e.g., 17011) have temporarily reduced shelf life (6 months) due to quality issues - Current approval process causes friction and delays in UTAK's system New Process Agreement - UTAK to provide total shelf life list for all products - Farabi to specify required remaining shelf life on POs - UTAK to ship without approval if >75% shelf life; seek approval if <75% - Farabi to mark POs for NEPCO tenders vs. other customers - UTAK to build 75% rule into their system for NEPCO orders Forecast and Standing Orders - Farabi to send Excel sheet with awarded UTAK items for NEPCO - Discuss potential for standing orders similar to Whole Blood Drugs of Abuse - Farabi to provide forecast for upcoming tender (delivery in 2026) Communication Improvements - UTAK to stop sending lot and expiration information before every order - Farabi still requires expiration date info for customer communication - UTAK to reach out only if shelf life is <75% or specified requirement Next Steps - UTAK to send total shelf life list for all products within a few days - Farabi to email Excel sheet with awarded UTAK items for NEPCO - UTAK to implement 75% shelf life rule in their system - Farabi to mark future POs for NEPCO vs. other customers - UTAK to process recent order from Farabi, adhering to new communication process - Both parties to trial new process and assess effectiveness Meeting with Farabi Medical JAMAL ABDUL AZIZ August 26, 2025 • 31 mins • View Meeting or Ask Fathom ACTION ITEMS ✨ Create & send list of total shelf life (manuf to exp) for all UTAK products Andrew Hartmann Implement 75% shelf life rule in order processing system; get ops team approval Andrew Hartmann Mark future POs to indicate NEPCO vs non-NEPCO orders Haitham Idris Email Excel sheet of awarded UTAK items for NEPCO tender Haitham Idris Send forecast for NEPCO orders (approx quantities, not final order) Haitham Idris Email update on new process implementation within 3-4 business days Andrew Hartmann MEETING SUMMARY ✨ General Template Customize • Change Template Meeting Purpose Discuss and streamline UTAK's product expiration date and lot number communication process with Farabi Medical, focusing on NEPCO tender requirements. Key Takeaways • NEPCO requires 75% remaining shelf life for all products upon delivery • UTAK to provide total shelf life list for all products to Farabi Medical • Farabi to specify required remaining shelf life on future POs • New process: UTAK to ship without approval if >75% shelf life; seek approval if <75% Topics NEPCO Tender Requirements • 75% remaining shelf life mandatory for all products upon delivery to NEPCO stores • Example: 24-month total shelf life product must have 18 months remaining • Applies to >90% of Farabi's orders; some orders for private sector have flexibility Current Challenges • UTAK's rapid production causes lot number changes between quote and order • Some products (e.g., 17011) have temporarily reduced shelf life (6 months) due to quality issues • Current approval process causes friction and delays in UTAK's system New Process Agreement • UTAK to provide total shelf life list for all products • Farabi to specify required remaining shelf life on POs • UTAK to ship without approval if >75% shelf life; seek approval if <75% • Farabi to mark POs for NEPCO tenders vs. other customers • UTAK to build 75% rule into their system for NEPCO orders Forecast and Standing Orders • Farabi to send Excel sheet with awarded UTAK items for NEPCO • Discuss potential for standing orders similar to Whole Blood Drugs of Abuse • Farabi to provide forecast for upcoming tender (delivery in 2026) Communication Improvements • UTAK to stop sending lot and expiration information before every order • Farabi still requires expiration date info for customer communication • UTAK to reach out only if shelf life is <75% or specified requirement Next Steps • UTAK to send total shelf life list for all products within a few days • Farabi to email Excel sheet with awarded UTAK items for NEPCO • UTAK to implement 75% shelf life rule in their system • Farabi to mark future POs for NEPCO vs. other customers • UTAK to process recent order from Farabi, adhering to new communication process • Both parties to trial new process and assess effectiveness
Outcome: Needs Follow-up
History
  • Completed Sep 03, 2025 08:54 PM
    Marked completed
  • Created Aug 27, 2025 05:01 PM
    Activity created