Payment confirmation
Email
Completed
Hi Mohammed,
Your email has been received. We will have our team check on the receipt of this payment and confirm back to you. If I recall correctly, this may take a few days to populate in our a...
Lot and EXP inquiry
Email
Completed
Hi Jamal,
The current lot of 17011 expires 03/31/2026. Let us know if you would like to receive this lot.
As we previously mentioned this part has a reduced shelf life right now of only 6 month...
Connecting UAE prospect with Farabi
Email
Completed
Hi Anoop,
Please allow us to connect you with @Haitham Idris from Farabi. Farabi is our distribution partner in your region and will best be able to support you placing an order. If you have any ...
Forsan will support UAE customer
Email
Completed
Hi Haitham,
Thank you for the reply. I will connect you with the customer in their original email chain.
Regards,
Andrew Hartmann
Business Development Manager
–
25020 Avenue Tibbitts
Val...
Do you cover United Arab Emirates?
Email
Completed
Hi Team Farabi,
I wanted to confirm if you are able to support a customer in the UAE? We received an inquiry and are looking for a partner to connect this customer to. If you could please let me ...
Communication with a potential Forsan customer
Email
Completed
Hi Anoop,
Thank you for reaching out to us with this inquiry. Please allow me a few days to confirm if we have a distribution partner that covers UAE. We do not distribute outside the US directly...
IFU request
Email
Completed
Hi Tamer,
Please find attached the IFU requested.
Thank You,
Andrew Hartmann
Business Development Manager
–
25020 Avenue Tibbitts
Valencia, CA 91355
–
D +1.661.567.0667
P +1.888.UTAK...
Forcast provided, requesting clarity
Email
Completed
The customer provided a forecast as well as a table of acceptable expiration dates. I replied to get clarity on the forecast schedule.
Hi Tamer,
Thank you so much for this information. For t...
Added contact: Tamer Mandil
Contact Management
Completed
Added new contact: Tamer Mandil, Email: tamandil@farabimedical.com
Added contact: Haitham Idris
Contact Management
Completed
Added new contact: Haitham Idris, Email: hidris@farabimedical.com
Added contact: 'Jamal Abdulaziz'
Contact Management
Completed
Added new contact: 'Jamal Abdulaziz', Email: Jaziz@farabimedical.com
Updated contact: Octavio Salas
Contact Management
Completed
Updated contact 'Octavio Salas' (minor changes)
FOllowed up about prior account issues they did not reply to
Email
Completed
Due Oct 08, 2025
Hi Jamal,
Any updates on the below?
Thank you,
Multiple IFU's reqeusted
Email
Completed
Hi Tamer,
Please find attached IFU requested.
Thank You,
Andrew Hartmann
Business Development Manager
–
25020 Avenue Tibbitts
Valencia, CA 91355
–
D +1.661.567.0667
P +1.888.UTAK.LAB...
Reaching out to follow up on prior communications regarding EXP date issues
Follow-up
Completed
Due Sep 17, 2025
Needs Follow-up
Hi Jamal,
I wanted to circle back on this email to see if you could provide an update on the below topic:
In regards to ensuring the shelf life of products shipped are at least 75% our team had ...
Meeting to review UTAK no longer providing EXP dates or lot information with orders
Call
Completed
Due Sep 03, 2025
Needs Follow-up
NEEDS FOLLOW UP IF NOT RESOLVED IN 1 WEEK. WE WENT BACK PROPOSING THEY SEND A FORCAST AND ADVISE WHAT IS nebco PARTS SO WE CAN LOOK INTO POSSIBILITY OF MAKING STOCK LOTS DIRECT FOR THEIR ORDERS.
M...