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AH followed up on a quote that came out of outreach that did not get ordered to find out why. Customer shared Abbotts pricing and it is sunstantially cheaper than our offer. Hello Andrew! After comparing your quote with the one from Abbott, Abbott has the better pricing overall. Abbott only charges us $65/100mL with no extra fees in shipping, handling, or dry ice. Thank you! Katie Creibaum Operations Coordinator Armo Diagnostics, LLC 501-422-4564 Notice of Confidentiality: This message, including any attachments, is intended only for use of the individual or entity to which it is addressed and may contain confidential information that is legally privileged and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are notified that any dissemination, distribution, or copying of this communication is strictly prohibited. ________________________________________ From: Andrew Hartmann <ahartmann@utak.com> Sent: Friday, August 29, 2025 2:19 PM To: Katie Creibaum <Katie@armodiagnostics.com> Subject: RE: UTAK Oral fluid follow up - Quote 5514 Happy Fri-Yeah Katie, I wanted to circle back with you on this quote to see what you think. I noticed it hadn’t ben ordered, is it safe to assume you stuck with your current vendor? If you can share whom that and what they are charging you I would really appreciate that. We are always trying to improve our offerings. Let me know if I can be of any support. Thank you, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661.294.9272 – Book a Meeting with Me https://calendly.com/ahartmann-utak/30min utak.com From: Support@UTAK <support@utak.com> Sent: Tuesday, July 8, 2025 3:50 PM To: Katie@armodiagnostics.com Cc: Andrew Hartmann <ahartmann@utak.com>; Support@UTAK <support@utak.com> Subject: RE: UTAK Oral fluid follow up - Quote 5514 Hi Katie, Thank you for reaching out to UTAK regarding your quote inquiry. Attached is the quote with pricing for the requested items. If you’d like to proceed with an order, please send a purchase order to support@utak.com with the desired products and quantities, and we’ll process it promptly. Please note: If you’d like to use your own FedEx or UPS shipping account, it must be clearly stated on the submitted purchase order. If no account is specified, the shipment will be made using UTAK’s account, and the charges will be added to the final invoice. Let us know if you have any questions. Have a wonderful day! Best regards, UTAK Support utak.com – 25020 Avenue Tibbitts Valencia, CA 91355 – P +1.888.UTAK.LAB F +1.661.567.0671 From: Katie Creibaum <Katie@armodiagnostics.com> Sent: Tuesday, July 8, 2025 2:25 PM To: Andrew Hartmann <ahartmann@utak.com> Subject: Re: UTAK Oral fluid follow up Hello Andrew! Please send me a quote for your Blank Oral fluid and your Controls so that we can compare pricing with our current vendor. Thank you! Katie Creibaum Operations Coordinator Armo Diagnostics, LLC 501-422-4564 Notice of Confidentiality: This message, including any attachments, is intended only for use of the individual or entity to which it is addressed and may contain confidential information that is legally privileged and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are notified that any dissemination, distribution, or copying of this communication is strictly prohibited. ________________________________________ From: Andrew Hartmann <ahartmann@utak.com> Sent: Tuesday, July 8, 2025 11:49 AM To: Katie Creibaum <Katie@armodiagnostics.com> Subject: RE: UTAK Oral fluid follow up Hi Katie, I hope your week is off to a great start. I just wanted to check in and see if you would be interested in trying a sample of our blank oral fluid or our QC. We would love a chance to work with your team. Let me know how I can be of support. Thank You, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661.294.9272 – Book a Meeting with Me https://calendly.com/ahartmann-utak/30min utak.com From: Andrew Hartmann Sent: Thursday, March 20, 2025 8:35 AM To: Katie Creibaum <Katie@armodiagnostics.com> Subject: RE: UTAK Oral fluid follow up Hi Katie, Thanks for the update. It is not typical that we are out of stock. We had some issues with our raw material supplier but those have been resolved. We do not sell the oral fluid collection devices. What we sell is a blank oral fluid matrix as well as drug spiked oral fluid QC’s. Many labs use these as a negative control, a base matrix to make your own in house Cals/QC’s and positive controls. Pricing for these are below. If I can be of any support please reach out. Part Description Form Matrix UOM Code Base Price 35400-SMX-OF(F) SMX ORAL FLUID Frozen (-10C) SMx Oral Fluid EA 463.3 81820 SAMHSA CONFIRM LEVEL 1 Frozen (-10C) SMx Oral Fluid 5-PACK 609.9 81821 SAMHSA CONFIRM LEVEL 2 Frozen (-10C) SMx Oral Fluid 5-PACK 609.9 Thank You, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661.294.9272 – Book a Meeting with Me https://calendly.com/ahartmann-utak/30min utak.com From: Katie Creibaum <Katie@armodiagnostics.com> Sent: Wednesday, March 19, 2025 4:15 PM To: Andrew Hartmann <ahartmann@utak.com> Subject: Re: UTAK Oral fluid follow up Hello Andrew! Josh no longer works for ARMO Diagnostics. I would be interested in a quote to purchase your oral fluid devices though. We do our own oral fluid confirmation in house and would just need the collection devices. Would you mind letting me know what caused the delay in shipping the order last time? And is that a normal occurrence with delayed shipping? Thank you! Katie Creibaum Operations Coordinator Armo Diagnostics, LLC 501-422-4564 Notice of Confidentiality: This message, including any attachments, is intended only for use of the individual or entity to which it is addressed and may contain confidential information that is legally privileged and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are notified that any dissemination, distribution, or copying of this communication is strictly prohibited. ________________________________________ From: Andrew Hartmann <ahartmann@utak.com> Sent: Wednesday, March 19, 2025 12:33 PM To: Katie Creibaum <Katie@armodiagnostics.com> Subject: UTAK Oral fluid follow up Hey Josh, I hope you have been well. I see a while back you placed an order for our oral fluid but due to lead times this order got cancelled. We have the product in stock and I wanted to reach out to see if you had any interest in trying it out? We would love an opportunity to be your partner for blank matrix and QC. Let us know if we can support you in any way. Thank you,