Call
Completed
Call to discuss custom tramadol QC
Sep 22, 2025 05:50 PM
Called to talk to Gene. He didnt make it to the teams link so reached out through vonage. Fathom only recorded my voice and did not capture his. We are adding the metabolite odesmethyl tramadol to his QC as well. He is planning to purchase soon after receiving the quote. OUr PM plus product worked for him but had too many other analytes to be used.
DEA and UTAK- Tramadol and metabolites
Clarifying testing requirements @ 0:01
The customer, Gene from the DEA, had purchased UTAK's RPM Plus product, which includes a panel of drugs beyond just Tramadol. Gene is now looking to test specifically for Tramadol and its metabolites. Andrew from UTAK is trying to understand exactly what Gene needs to be tested in order to provide the appropriate custom control product.
Discussing Tramadol metabolites @ 4:30
Andrew and the UTAK team discuss the key Tramadol metabolites that should be included, specifically O-Desmethyl Tramadol as the most common metabolite, as well as the importance of also including the parent Tramadol compound itself in the testing panel.
Determining concentrations and product details @ 9:32
After clarifying the specific analytes needed, Andrew and the UTAK team determine that the custom control should include Tramadol at 400 ng/mL and O-Desmethyl Tramadol also at 400 ng/mL. They confirm this is the right approach for Gene's testing needs.
Recap and next steps @ 13:35
Andrew summarizes the agreed-upon product details and confirms he will submit the updated quote to the UTAK team to send to Gene. He thanks Gene for the call and for helping ensure UTAK provides the right custom control product.