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Jack hadn't realized he needed to return sample approval form and is asking for same day shipment. We dont yet have his shipping schedule for this order so reaching out to confirm that in hopes of shipping today: Hi Jack, Received, thank you! Let me see what I can do to get this expedited. I’ll update once confirmed. Regards, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661.294.9272 – Book a Meeting with Me https://calendly.com/ahartmann-utak/30min utak.com From: Jack Tisher <jtisher@omegalabs.net> Sent: Thursday, September 4, 2025 2:14 PM To: Andrew Hartmann <ahartmann@utak.com> Subject: RE: UTAK quote for reorder Hi Andrew, I must have missed this and was just wondering why we hadn’t received the shipment for the first week of this month. I’ve attached the signed approval letter here. It may be too late, but can we get this out today? If not, I can approve for this to ship out Friday for delivery Monday, you guys always use plenty of dry ice and I have no issue with the delay in shipping. Jack Tisher Purchasing Omega Laboratories 330-628-5748 From: Andrew Hartmann <ahartmann@utak.com> Sent: Friday, August 29, 2025 10:11 AM To: Jack Tisher <jtisher@omegalabs.net> Subject: RE: UTAK quote for reorder CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hi Jack, I wanted to check in and see how the new lots of the hair matrix are working for you? We sent the first shipment along with the validation sample as requested. Before we schedule the remaining shipments we will need to get the attached approval form back. If all is good can you have this completed and sent back? Whenever you are ready to look at other controls please don’t hesitate to reach out. Thank You, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661.294.9272 – Book a Meeting with Me https://calendly.com/ahartmann-utak/30min utak.com