Request to reorder urine
Email
Hi Anil,
The quote you used for your last order is still valid until the end of the year, please find attached. You may use this quote to place the order, and yes, do be sure to put the US shippin...
Last attempt at QBR
Email
Completed
Hi Jack,
I wanted to circle back with you to see if we could set up a time to chat in the next week or two. Since I will be your dedicated point of contact moving forward I would love to connect, ...
Updated contact: Jack Tisher
Contact Management
Completed
Updated contact 'Jack Tisher' (minor changes)
Shipping update and 2nd attempt to schedule QBR
Email
Completed
Due Oct 07, 2025
Relationship Building
Great news Jack!
Thanks for this update! Let us know if we can be of any support.
I am going to be your account manager moving forward. Can we set up some time in the next few weeks to connect...
Updated jack we could not get it shipped yesterday but it will ship today
Call
Completed
Relationship Building
He needs the product ASAP and approved us to ship the frozen product over the weekend. I called him and he shared feedback we always use enough dry ice in his package he was not worried about it ship...
order and ship schedule managment
Call
Completed
Information Gathering
Jack hadn't realized he needed to return sample approval form and is asking for same day shipment. We dont yet have his shipping schedule for this order so reaching out to confirm that in hopes of sh...
Scheduling Our Quarterly Business Review (CID:034765)
Email
Completed
Due Sep 15, 2025
Needs Follow-up
Hi Jack,
I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead together.
W...
FOllowed up on new hair order
Follow-up
Completed
Information Gathering
They were low on supplies so we made an exceptipn on their hair order and sent the first shipment with the validation samples. FOllowed up to see how the material is working and provide the approval ...