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Sample lot number issue and request for urgent shipment
Sep 08, 2025 08:34 PM
Hi Harpinder,
Thank you for escalating this. I am working with our team to see what we can do and either Raleigh or I will update you as soon as we have more information.
Thank you,
Andrew Hartmann
Business Development Manager
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25020 Avenue Tibbitts
Valencia, CA 91355
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D +1.661.567.0667
P +1.888.UTAK.LAB
F +1.661.294.9272
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Book a Meeting with Me
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utak.com
From: Harpinder Singh <harpinder.singh@somagen.com>
Sent: Monday, September 8, 2025 3:30 PM
To: Andrew Hartmann <ahartmann@utak.com>
Subject: RE: POs 25461 25462 EDC - PO#VPO0025461-1/SO#56337/PO#VPO0025462-1/SO#56414 - CID#032150
Importance: High
Hi Andrew,
I hope you had a nice weekend!
Sorry to jump in here but hoping you can help expedite this. The customer is down to their last few vials of the current lot and need to test the new lot ASAP.
Thank you,
HARPINDER SINGH
Product Specialist, Quality Control
T: +1 647.460.9487
T: +1 800.661.9993
F: +1 780.438.6595
www.somagen.com
From: Somagen Purchasing <Purchasing@somagen.com>
Sent: September 8, 2025 1:10 PM
To: Support@UTAK <support@utak.com>; UTAK Orders <orders@utak.com>; Andrew Hartmann <ahartmann@utak.com>
Cc: Ishawtae Logan <ilogan@utak.com>; Harpinder Singh <harpinder.singh@somagen.com>
Subject: RE: POs 25461 25462 EDC - PO#VPO0025461-1/SO#56337/PO#VPO0025462-1/SO#56414 - CID#032150
Good day,
We received the sample, but it wasn’t the requested lot.
We received D5926 which the customer is already using. They need to test D7139
Can you please send a sample of lot D7139 today for overnight delivery?
Please let me know,
Thanks
MARK EWING
Purchaser