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Hi Vin, This would be a new custom request. Lead time would be 2-3 business days to quote it, and once manufactured roughly 15-20 days to manufacture. There is not enough information from the customer to quote this. If you could reach out to them and get the highlighted questions below answered we can get this to quoting. Let me know how I can support. 1. What matrix is this in: Oral Fluid 2. What form do you want: Frozen (Only available form for oral fluid) 3. What is the customers desired fill size per vial? 4. Ball park estimate, how many of these vials would the customer use within a year? 5. Please have the customer confirm target concentration for each analyte. They mention needing a positive, is that 25% above the values supplied, 35% etc? Since this is a screening test we recommend at least 35% above target to ensure positive reading. 6. Is there a target budget or price point for this order. Thank You, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661.294.9272 – Book a Meeting with Me https://calendly.com/ahartmann-utak/30min utak.com From: Vin Raninga <v.raninga@eurobio-scientific.co.uk> Sent: Thursday, November 27, 2025 10:03 AM To: Andrew Hartmann <ahartmann@utak.com> Cc: Michael Glacken <m.glacken@eurobio-scientific.co.uk>; Customer Services (Eurobio Scientific UK) <sales@eurobio-scientific.co.uk> Subject: Fw: Quote request - quality control program - New Customer Account Hi Andrew, I hope you are well. We have just received this quote request for a product we don't have the product code for. Could you please help? I am wondering if this is a custom control that would need to be made as opposed to an off-the-shelf product. Could you please confirm it is the case? (please see email below from the customer, Sam fisher) Could you please also tell me what would the lead time be for the finished product (inc delivery lead time)? I look forward to your reply. Thank you, Best Regards