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Hi Michelle, Happy Monday—and thank you for the green light! We’ll proceed with a 1-year cycle for your QC materials. To set this up exactly the way you need, could you please confirm a few details: 1. Product list & levels: Which materials/levels should we include in the annual plan? 2. Annual volumes: Target mL or vial counts per item for the year. 3. Release cadence: Ship all at once, or split (e.g., quarterly/biannual)? 4. Verification step: Any aliquots needed before releasing full bottles? 5. Ship-to & contact: Confirm current shipping address and receiving contact. 6. PO process: Will you send a single annual PO, or PO per shipment? 7. Any constraints: Min. remaining shelf life, preferred lot consolidation, or documentation needs. Once I have this, I’ll coordinate with our team and send the schedule/confirmations. If it’s easier to talk it through, feel free to grab a time here: https://calendly.com/qreed-utak/30min. Thanks again—excited to get this rolling for you! Best regards, (Get Help Faster: Include your Customer Identification Number (CID#) in every email, order, or message to UTAK so we can respond without delay.) Quinton Reed Business Development Rep. utak.com – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.456-0116 X164 P +1.888.UTAK.LAB F +1.661.294.9272 Office hours: 8 am - 4:30 pm PST Book a Meeting with Me https://calendly.com/qreed-utak/30min From: Michelle Magracia <michellefeo@spinenerve.com> Sent: Monday, September 15, 2025 8:04 AM To: Quinton Reed <qreed@utak.com>; HycieraTox@gmail.com; Michele Tong <mtong@spinenerve.com>; Keegan Ball <keegan@spinenerve.com>; Jasmine Nuth <jasminen@spinenerve.com> Subject: Re: UTAK Updates That Could Help Simplify Things (CID: 100245) Hi Quinton, Happy Monday! I apologize for the delayed response to your previous email. I also wanted to mention that I received a separate email a couple of months ago from one of your colleagues regarding UTAK orders. At that time, I explained that I would wait until we had only three or four materials left. Your email today was a timely reminder to reach out soon. Please go ahead and proceed with a 1-year cycle for QC materials. Thank you, and have a great week! Best regards, Michelle