SPINE AND NERVE CENTER

Customer ID: 100245

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$2893.34

September 2025

Activity Summary

October 29, 2025

Not scheduled


17

Activities

1

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Oct 29, 2025 17 activities 1 quotes 0 QBRs Value $2893
Insights
  • The health score is perfect at 10/10, indicating a strong relationship with the customer.
  • The customer value is $2,893.34, reflecting a successful transaction.
  • The win rate is 100%, showing effective sales efforts.
Risks
⚠️There are no open pipeline opportunities, which could indicate a lack of future sales engagements.
⚠️Recent activities consist solely of emails, suggesting a potential for more diverse communication methods.
⚠️No Quarterly Business Reviews (QBRs) have been conducted, which might limit strategic engagement.
Opportunities
📈The perfect health score and past success offer a solid foundation to explore additional sales.
📈Expanding communication methods beyond emails could enhance customer engagement.
📈Scheduling QBRs could help identify new needs and strengthen the business relationship.
Contacts
Michelle Feo

michellefeo@spinenerve.com

MARC JULLIARD

Lab Director

mjulliard@renoliquid.com

hycieratox@gmail.com

Recent Activities
Log Activity
5742 placing the order
Email Completed
2025-10-29 17:21
View Edit
Thanks Michelle, Adding in our team support@utak.com who will place your order from here. You should receive your order confirmation within 1 business day. Orders Team- Please process the order...
5742 moving towards placing the order
Email Completed
2025-10-29 16:47
View Edit
Hi Michelle, Great news! Does your team submit formal PO? That’s typically what we prefer to place the order. If no formal PO, can you confirm the below information and we can use that to place ...
UTAK Labs quote follow up- 5742 pricing inquiry
Email Completed
2025-10-29 13:43
View Edit
Hi Marc, Your cost last year was $1153.62 per pack and this years price is $1326.67. This is a 15% increase. In transparency our cost has been going way up and if this was a new product we would ...
quote 5742 follow up
Email Completed
2025-10-23 18:13
View Edit
Hey Marc and Michelle, I wanted to circle back to see if you had an update on your plans for the attached? Any reply is appreciated. Thank you,
forwarding quote to the lab director
Email Completed
2025-10-14 16:23
View Edit
Hey Marc, Long time no chat! Hope you are well. Please find attached. Regards, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0...
Updated contact: MARC JULLIARD
Contact Management Completed
2025-10-14 15:59
View Edit
Updated contact 'MARC JULLIARD'. Changes: Phone: 'None' → 'hycieratox@gmail.com'
CUstomer escalating to see if order is approved
Email Completed
2025-10-14 15:59
View Edit
Hi Marc, Can you please take a look at this quote if everything looks good? So that we can proceed with the order. Thank you.
Added contact: MARC JULLIARD
Contact Management Completed
2025-10-14 15:58
View Edit
Added new contact: MARC JULLIARD, Title: Lab Director, Email: mjulliard@renoliquid.com
UTAK Labs quote follow up- 5742
Email Completed
2025-10-14 15:20
View Edit
Hi Michelle, I hope the start of pumpkin spice season is treating you well! I wanted to follow up with you regarding the attached quote to see if you planned to order? It looked like you were in ...
Added contact: Michelle Feo
Contact Management Completed
2025-10-14 15:18
View Edit
Added new contact: Michelle Feo, Email: michellefeo@spinenerve.com
Quote FU for order placement
Email
2025-09-24 09:19
View Edit
Hi Michelle, Thanks so much for confirming and for sharing the PO details. I’ve attached the updated quote here for your reference. When you get a chance, could you please confirm the following ...
Updated Quote Requested - Michelle Magracia <michellefeo@spinenerve.com>
Email
2025-09-18 09:01
View Edit
Hi Michelle, Thanks so much for sending over all the details and the photo of your current QC materials — that’s really helpful. I’ve gone ahead and requested an updated quote for the controls, ...
Email Response - 'Michelle Magracia' <michellefeo@spinenerve.com>
Email Completed Needs Follow-up
2025-09-15 08:14
View Edit
Hi Michelle, Happy Monday—and thank you for the green light! We’ll proceed with a 1-year cycle for your QC materials. To set this up exactly the way you need, could you please confirm a few details...
QBR Invite Sent - Michele Tong <mtong@spinenerve.com>
Email Completed
2025-09-12 21:21
View Edit
Hi Michele, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
QBR Invite Sent - anne@spinenerve.com
Email Completed
2025-09-12 21:10
View Edit
Hello Ann, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you th...
QBR Invite Sent - michellefeo@spinenerve.com
Email Completed
2025-09-12 14:17
View Edit
Hi Michele, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
QBR Invite Sent - Marc Julliard <mjulliard@renoliquid.com>
Email Completed
2025-09-12 14:16
View Edit
Hi Marc, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you thr...
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5742 $2893.34 Accepted 2025-09-18 2025-12-17

No QBRs scheduled.