SPECTRA-EAST

Customer ID: 031650

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Customer Information

Not specified

Clinical and Diagnostic Laboratories

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

September 22, 2025

Not scheduled

7

Activities

0

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Sep 22, 2025 7 activities 0 quotes 0 QBRs
Insights
  • ✅SPECTRA-EAST has a perfect health score of 10/10, indicating strong current engagement or satisfaction.
  • ✅Recent activities are exclusively emails, suggesting that communication is active but possibly limited in method.
  • ✅There are no recent quotes or QBRs, indicating a lack of recent transactional activity.
Risks
⚠️Customer value is $0.00, and there are no recorded quotes or pipeline, indicating potential for zero revenue generation.
⚠️A win rate of 0.0% raises concerns about the effectiveness of current sales or engagement strategies.
⚠️The absence of a specific industry or manager could indicate a lack of targeted support or strategic focus.
Opportunities
📈The high health score presents an opportunity to deepen engagement and identify potential needs or upsell.
📈Increasing the diversity of communication methods beyond emails could enhance relationship-building.
📈Establishing a dedicated account manager or strategic focus could help unlock potential value from the account.
Contacts
Derek Pegram

Trace Laboratory Manager

Derek.Pegram@freseniusmedicalcare.com

662.280.1203 x6105

Recent Activities
Log Activity
Sending tracking info for critical order
Email Completed
2025-09-22 20:08
View Edit
Hi Derek, Just wanted to circle back with tracking. FedEx# 393479127731. All looks set for delivery tomorrow morning. Regards,
Inventory error- will accept new lot
Email Completed
2025-09-22 13:34
View Edit
Hi Derek, Thanks for confirming! Our team will get these out ASAP. You should have them by tomorrow with Wednesday at the latest. Thank you, Andrew Hartmann Business Development Manager –...
Inventory Error- We dont have the product for their standing order
Email Completed
2025-09-19 17:46
View Edit
Hi Dominic, Our team went to pull this shipment and unfortunately there was an error in our inventory. For 66816 we still have your same lot. For part 66815 we unfortunately do not have the lot D...
requesting early release of shipment
Email Completed
2025-09-19 13:22
View Edit
Hi Dominic, I’ll work with our team to get these out today with overnight shipping for estimated delivery on Monday. Thank You, Andrew Hartmann Business Development Manager – 25020 Avenue ...
Update on inventory- they have enough reserved, no further purchases are expected
Email Completed
2025-09-17 13:41
View Edit
Cool. I imagine that the reserved amount of our current lot should suffice. If less is needed on order, Dominic can update on that. If more ends up being needed, then we would simply validate the new ...
Account acquired by Quest Diagnostics
Email Completed
2025-09-16 20:31
View Edit
Hi Derek, Thanks for the updates and insight! Sending a small order later is not an issue, we should always have this part in stock ready to ship. The issue for you will be lot numbers. We are o...
We will be losing there business, following up trying to find out more- They sold their testing
Email Completed
2025-09-16 16:35
View Edit
Hey Derek, I hope summer has been treating you well. I wanted to circle back with a reminder you have 1 remaining shipment of trace elements set to go out mid October. It will be 24 packs of each...
Quotes
New Quote
No quotes for this customer.
QBRs
Schedule QBR

No QBRs scheduled.