INVICON DIAGNOSTIC CONCEPTS GMBH

Customer ID: 20410

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Kevin

9/10

$0.00

August 2025

Activity Summary

December 04, 2025

Not scheduled


14

Activities

6

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 9/10 Last contact Dec 04, 2025 14 activities 6 quotes 0 QBRs
Insights
  • High health score of 9/10, indicating strong customer satisfaction.
  • 100% win rate on quotes, reflecting effective sales strategies.
  • All recent activities are email-based, suggesting a preference or reliance on digital communication.
Risks
⚠️No open pipeline, which may imply a lack of ongoing or future engagement.
⚠️Zero QBRs conducted, potentially affecting long-term relationship building.
Opportunities
📈Explore the potential for upselling or cross-selling to increase customer value.
📈Initiate QBRs to strengthen relationships and uncover additional needs or opportunities.
📈Diversify communication channels to enhance engagement and address any unmet needs.
Contacts
Hermann Borgel Primary

General Manager

borgel@invicon.de

+49 89 319047-12

Recent Activities
Log Activity
5859 follow up
Email
2025-12-04 16:56
View Edit
Hi Hermann, I hope you have been well. I wanted to check in with you on the attached quote we sent you. Do you have an update from the customer if they plan to order this or not? Any reply is gr...
RE: Request for quote: GHB Urine set - Quote #5859
Email
2025-10-22 22:00
View Edit
Hi Hermann, Thank you for reaching out to UTAK regarding your quote inquiry. Attached is the quote with pricing for the requested items. If you’d like to proceed with an order, please send a purchas...
RE: Request for quote: GHB Urine set - Quote #5859
Email
2025-10-22 21:59
View Edit
We have a request for a new urine control. See the excel file. With best regards Hermann Borgel General manager Marketing
RE: Request for quote: GHB Urine set - Quote #5859
Email
2025-10-22 21:58
View Edit
We have a request for a new urine control. See the excel file. With best regards Hermann Borgel General manager Marketing
A - #50602 - 071020251048
Email
2025-10-07 18:39
View Edit
Would you please inform us: is #50602 available and please inform us concerning Expiry date. With best regards Hermann Borgel
RE: #50602 - Quote Request A - #50602 - 071020251048
Email
2025-10-07 18:39
View Edit
Hello Hemann, Thank you for your response. I am happy to assist you. Item#50603 is no longer available in our inventory. For any future purchases a quote will be needed. Our quoting team wil...
Added contact: Hermann Borgel
Contact Management Completed
2025-10-06 13:52
View Edit
Added new contact: Hermann Borgel, Title: General Manager, Email: borgel@invicon.de, Phone: +49 89 319047-12 (Primary Contact)
Requesting ISO Certificate
Email
2025-10-06 13:52
View Edit
Hi Hermann, Attached please find our current ISO certificate. Let us know if we can be of further support. Thank you, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts ...
RE: CID#020410 FW: BESTELLUNG / ORDER No. 602512 Date 23.09.2025 - Quote 5754
Email
2025-09-24 17:57
View Edit
Thank you for reaching out to UTAK regarding your purchase order submission. We wanted to inform you that the pricing on your purchase order differs from our current pricing. Please note that th...
Werfen SMx Serum- update why it did not work for them
Email Completed
2025-09-22 16:54
View Edit
Hi Gabriele, Thank you for the additional details and insight. We really appreciate you sharing. If we can ever be of support please do not hesitate to reach out to us. Thank you, Andrew Ha...
Werfen SMx Serum is not a good fit for their use
Email Completed Lost Opportunity
2025-09-22 13:35
View Edit
Hi Gabriele, Thank you so much for this update, and the opportunity to work with your team. While I am bummed this did not work out we appreciate the opportunity to present our products to your te...
We’d Love Your Feedback
Email
2025-09-15 20:25
View Edit
Hi Angelicka: At UTAK Labs, we’re always looking for ways to strengthen our partnership and deliver more value. Your feedback is incredibly important to us, and we’d greatly appreciate your thought...
We’d Love Your Feedback
Email
2025-09-15 20:25
View Edit
Hi Hermann: At UTAK Labs, we’re always looking for ways to strengthen our partnership and deliver more value. Your feedback is incredibly important to us, and we’d greatly appreciate your thoughts ...
We’d Love Your Feedback
Email
2025-09-15 20:25
View Edit
Hi Stefan: At UTAK Labs, we’re always looking for ways to strengthen our partnership and deliver more value. Your feedback is incredibly important to us, and we’d greatly appreciate your thoughts o...
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5754 $135.40 Accepted 2025-09-24 2025-12-23
5754 $135.40 Accepted 2025-09-24 2025-12-23
5754 $135.40 Accepted 2025-09-24 2025-12-23
5754 $0.00 Accepted 2025-09-24 2025-12-23
5697 $466.15 Accepted 2025-09-08 2025-12-07
5697 $466.15 Accepted 2025-09-08 2025-12-07

No QBRs scheduled.