QUEST DIAGNOSTICS INC.

Customer ID: 48300

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Kevin

10/10

$3523.96

August 2025

Activity Summary

November 07, 2025

September 12, 2025

20

Activities

4

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Nov 07, 2025 20 activities 4 quotes 0 QBRs Value $3524
Insights
  • ✅Quest Diagnostics Inc. maintains a perfect health score, indicating strong business stability and engagement.
  • ✅The customer is actively seeking updated quotes, suggesting ongoing procurement needs.
  • ✅Recent quotes have been consistently accepted, demonstrating a willingness to engage and transact.
Risks
⚠️Frequent requests for updated quotes may indicate price sensitivity or dissatisfaction with current pricing structures.
⚠️Repetitive communication on the same topic (e.g., updated quotes) could lead to frustration if not addressed efficiently.
Opportunities
📈Capitalize on the strong relationship by offering tailored solutions or loyalty incentives to enhance customer satisfaction.
📈Explore opportunities to upsell or cross-sell by introducing related products or services that complement their existing purchases.
📈Implement a streamlined quoting process to address their needs promptly and potentially increase transaction frequency.
Contacts
Arunava Bhattacharya

Corporate Procurement

Arunava.X.Bhattacharya@questdiagnostics.com

Alison Piziak

Category Specialist, Diagnostic Products & Services, Corporate Procure- Norristown, PAment

Alison.M.Piziak@QuestDiagnostics.com

Mark Brisan

Category Manager

mark.n.brisan@questdiagnostics.com

Ankit Maheshwari

ankit.x.maheshwari@questdiagnostics.com

Recent Activities
Log Activity
RE: Need updated quote
Email
2025-11-07 21:05
View Edit
Hope all is well! Just wanted to follow up on our conversation from last week regarding the quotes attached. Please let me know if you have any updates to share for the situation in the emails below...
RE: Need updated quote
Email
2025-11-07 21:05
View Edit
Hi Mark, I still havent heard anything from Ankit on this, have you? My proposal is we move the item to the agreement at the price of $65 per pack. I hope this is supportive of a relationship...
RE: Need updated quote
Email
2025-11-07 21:05
View Edit
Thanks for the reply and offer to work with us on the price! I have not heard from Ankit. I plan on touching base with my Director Monday and look to re-connect with you early next week. Hope you...
RE: Need updated quote
Email
2025-10-30 20:31
View Edit
Hi Tonya, Yes, the pricing in quote #5273 is correct. The $50 per pack of 4 was a dated price that was extended through March. The current price reflects the rate negotiated with Quest. Please l...
RE: Need updated quote
Email
2025-10-30 20:31
View Edit
Mark indicated needing to get better pricing and heard solutioning points - moving towards deeper discounted price and inclusion as amendment in MSA!
RE: Need updated quote
Email
2025-10-29 17:39
View Edit
Dear Tonya, Thank you for trusting UTAK with your quote inquiry. Attached is the quote with pricing for the requested items. If you’d like to proceed with an order, please send a purchase order to s...
RE: Need updated quote
Email
2025-10-29 17:38
View Edit
Hi Raleigh, Can you provide an updated quote for our current DAU 1 and 2 QC? The attached quote expired in June. Thanks, Tonya Jefferson, MBA Sr. Manager, National Laboratory Operations D...
RE: Need updated quote
Email
2025-10-29 17:38
View Edit
Hi Tonya, Absolutely! I’ve ferried this request to our Quoting team and will revert with the quote as soon as it’s in hand. Please ‘stay tuned’. Best, Raleigh
RE: 2025 3rd Quarter Scorecard results: UTAK LABORATORIES INC
Email
2025-10-28 21:54
View Edit
Date: 10-27-2025 Dear UTAK LABORATORIES INC, Quest Diagnostics values UTAK LABORATORIES INC's contribution to our operations and testing quality. In the spirit of ongoing collaboration and quality i...
RE: 2025 3rd Quarter Scorecard results: UTAK LABORATORIES INC
Email
2025-10-28 21:54
View Edit
RE: 2025 3rd Quarter Scorecard results: UTAK LABORATORIES INCDear Quest Supplier Communications: Thank you for sharing the 2025 Q3 Quality Performance snapshot. We appreciate Quest Diagnostics’ tra...
Sending quote 5640 with updated concentration
Email Completed
2025-10-28 18:31
View Edit
Hi James, Attached please find the updated quote switching the concentration to 50ng/mL for all analytes. Please let me know what the team says. We are happy to add or remove analytes, or change ...
RE: UTAK Price Discussion
Email
2025-10-27 18:54
View Edit
Ankit, I’m glad to hear you had a good vacation - welcome back! Thanks for the update. Sounds good - please keep me posted after your meeting with Mark next week. I appreciate you following up on ...
RE: UTAK Price Discussion
Email
2025-10-27 18:54
View Edit
Hi Ankit, Happy Monday and hope you’re doing well! I wanted to gently circle and see if you had any updates for us? Let us know if a productive step would be for us to schedule a call between us...
5640 back alive, requesting updated concentrations
Email Completed
2025-10-24 20:53
View Edit
Sure thing James! We will have the quote updated to 50ng/mL and send it back once done. It sounds like the team may not know about our capabilities with these custom QC’s. Do you think you coul...
5640 not going to be ordered
Email Completed
2025-10-24 18:57
View Edit
Hi James, Thanks for this update. This is a custom product so we are happy to change concentration to whatever your team wants. If I update the quote to have a concentration of 50 for each analyt...
UTAK quote follow up 5640
Email Completed
2025-10-22 19:29
View Edit
Hi James, I hope the start of pumpkin spice season is treating you well. I wanted to follow up with you on the attached quote we sent for a custom bath salt QC. Do you think you will be ordering ...
RE: UTAK Price Discussion
Email
2025-10-10 21:09
View Edit
Hello Raleigh, I am doing good, I wish you the same. I was also out on a vacation, and I came back this week. I didn’t have a chance to discuss with Mark. I will be meeting Mark next week and w...
RE: UTAK Price Discussion
Email
2025-10-10 21:08
View Edit
Hello Raleigh, I am doing good, I wish you the same. I was also out on a vacation, and I came back this week. I didn’t have a chance to discuss with Mark. I will be meeting Mark next week and w...
RE: UTAK Price Discussion
Email
2025-10-10 21:07
View Edit
Hi Ankit, I’m glad to hear you had a good vacation - welcome back! Thanks for the update. Sounds good - please keep me posted after your meeting with Mark next week. I appreciate you following up ...
RE: UTAK & Quest DAU Screening - New Lot
Email
2025-10-09 19:08
View Edit
Hi Tonya, Apologies for the dual emails. Sharing an addition of items which didn’t have accurate inventory numbers. The attached is our most up-to-date. Best, Raleigh
Quotes
New Quote
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5273 $268.02 Accepted — 2025-10-29 2025-12-31 —
5716 $538.47 Accepted — 2025-09-11 2025-12-10 —
5716 $538.47 Accepted — 2025-09-11 2025-12-10 —
5640 $2179.00 Accepted — 2025-08-18 2025-11-16 —
QBRs
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No QBRs scheduled.