SIEMENS HEALTHCARE DIAGNOSTICS

Customer ID: 51850

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Raleigh

10/10

$0.00

August 2025

Activity Summary

November 13, 2025

September 11, 2025


20

Activities

0

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Nov 13, 2025 20 activities 0 quotes 1 QBRs
Insights
  • The customer has a perfect health score of 10/10, indicating strong satisfaction or engagement.
  • There has been a recent flurry of contact management activities, suggesting an expansion or reorganization of the contact network.
  • Multiple emails regarding urgent shipment advice and design change notifications indicate active communication and operational adjustments.
Risks
⚠️The absence of recent quotes despite frequent communication may imply a potential gap in converting discussions into sales opportunities.
⚠️The urgency of shipment issues could point to logistical challenges that need to be addressed promptly to maintain customer satisfaction.
Opportunities
📈The addition of new contacts presents an opportunity to deepen relationships and potentially uncover new business needs or projects.
📈Proactively addressing the shipment concerns and design changes could enhance trust and lead to future collaboration or sales.
📈Engaging with the newly added contacts might reveal opportunities for quoting and eventual sales generation.
Contacts
Vijay Sarathy

Sales Manager

vijay@dsi.om

Jingkun Li

jingkun.li@siemens-healthineers.com

Ari Scarbrough

Ari.Scarbrough@siemens-healthineers.com

Sujata Khopde

sujata.khopde@siemens-healthineers.com

Rick Pozzebon

None

rick.pozzebon@siemens-healthineers.com

None

Hoon Koh

Regulatory Manager

hoon.koh@siemens-healthineers.com

Recent Activities
Log Activity
Added contact: Hoon Koh
Contact Management Completed
2025-11-13 22:29
View Edit
Added new contact: Hoon Koh, Title: Regulatory Manager, Email: hoon.koh@siemens-healthineers.com
Updated contact: Rick Pozzebon
Contact Management Completed
2025-11-13 22:28
View Edit
Updated contact 'Rick Pozzebon'. Changes: Name: 'Rick Bozzebon' → 'Rick Pozzebon'; Title: 'None' → 'None'; Phone: 'None' → 'None'
Added contact: Rick Bozzebon
Contact Management Completed
2025-11-13 22:28
View Edit
Added new contact: Rick Bozzebon, Email: rick.pozzebon@siemens-healthineers.com
RE: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 22:28
View Edit
Thank you. The advice to scrap below two products is noted. 10445228 UTAK VALIDITY CONTROL 5 (1 X 25ML) 10445225 UTAK VALIDITY CONTROL 2 (1 X 25ML) Regards Hoon Hoon Koh Regulatory Manager...
Added contact: Sujata Khopde
Contact Management Completed
2025-11-13 22:27
View Edit
Added new contact: Sujata Khopde, Email: sujata.khopde@siemens-healthineers.com
Added contact: Ari Scarbrough
Contact Management Completed
2025-11-13 22:27
View Edit
Added new contact: Ari Scarbrough, Email: Ari.Scarbrough@siemens-healthineers.com
Added contact: Jingkun Li
Contact Management Completed
2025-11-13 22:26
View Edit
Added new contact: Jingkun Li, Email: jingkun.li@siemens-healthineers.com
RE: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 22:18
View Edit
Thank you, Nicole. @Koh, Hoon, please let us know if you need anything else. Best, Jingkun
RE: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:58
View Edit
Thank you, Nicole. @Koh, Hoon, please let us know if you need anything else. Best, Jingkun
Re: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:50
View Edit
Hi Jingkun, Correct, our recommendation would be to scrap the products.
Re: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:49
View Edit
Hi Jingkun, We have not validated storage of Validity Controls 2 and 5 at temperatures <2oC therefore we cannot guarantee the performance of vials stored at this temperature. Please let me kno...
Re: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:49
View Edit
Hello UTAK friends, Please support the temperature excursion situation for the two controls listed below. Thank you, Jingkun Li, PhD Sr Manager Syva Tech Ops Siemens Healthineers Glasgo...
Re: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:49
View Edit
Hello UTAK friends, Please support the temperature excursion situation for the two controls listed below. Thank you, Jingkun Li, PhD Sr Manager Syva Tech Ops Siemens Healthineers Glasgo...
Re: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:49
View Edit
Hi, Nicole, Thanks for the support. In this case, are you recommending to scrap these two products? Please let Hoon know. Thanks, Jingkun
RE: Design Change Notification: Product Shelf Life Update
Email
2025-11-13 18:07
View Edit
Hi Rorie, Yes, absolutely we agree – this is great news! 😊 Sharing some thoughts in green below. Looking forward to our conversation tomorrow! Best, Raleigh
RE: Design Change Notification: Product Shelf Life Update
Email
2025-11-13 18:07
View Edit
I said two comments/questions but it was three HAHA! Thanks for the answers! If Todd signed before then I am thinking he should probably sign again. Makes sense about the customer letter, one step ...
RE: Design Change Notification: Product Shelf Life Update
Email
2025-11-13 18:06
View Edit
Hello Raleigh, This is great news. Two comments/questions for you: 1. I am wondering if @PIACENTINI, Jim as procurement should sign this? I certainly can but I am thinking it should possibly ...
RE: Design Change Notification: Product Shelf Life Update
Email
2025-11-10 21:50
View Edit
Dear Siemens Team: UTAK is thrilled to share that we have an update related to the Validity 2 expiration date! While we have a call scheduled for this week, we didn’t want to waste any time since w...
FW: Price request - Quote #5919
Email
2025-11-07 00:00
View Edit
Hi Vijay, Hope you’re doing well and are having a beautiful week! Attached is the quote with pricing for the requested items. If you’d like to proceed with an order, please send a purchase order t...
Added contact: Vijay Sarathy
Contact Management Completed
2025-11-06 23:59
View Edit
Added new contact: Vijay Sarathy, Title: Sales Manager, Email: vijay@dsi.om
No quotes for this customer.
Quarter Scheduled Status Completed Customer Sat
Q3 2025-09-24 Scheduled - - Edit