ABACUS DX PARTY LTD

Customer ID: 101299

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Raleigh

10/10

$57421.12

August 2025

Activity Summary

December 04, 2025

September 04, 2025


20

Activities

10

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Dec 04, 2025 20 activities 10 quotes 0 QBRs Value $57421
Insights
  • ABACUS DX PARTY LTD has a perfect health score of 10/10, indicating strong engagement and satisfaction.
  • Frequent email interactions suggest active communication and a keen interest in managing and updating quotes and orders.
  • The customer has accepted several significant quotes, including a large one valued at $45,854.12, indicating willingness to make substantial purchases.
Risks
⚠️Several quotes have been rejected, which could point to pricing issues or unmet expectations in certain offerings.
⚠️The last contact was on December 4, 2025, indicating a need for ongoing engagement to maintain the strong relationship.
Opportunities
📈The frequent updates and discussions around quotes suggest potential for upselling or cross-selling additional products or services.
📈The customer's active engagement in updating and managing orders presents an opportunity to offer tailored solutions or loyalty programs.
📈Continued communication and follow-up on previous quotes could convert more pending quotes into sales.
Contacts
Claire Chupin

c.chupin@abacusdx.com

Velli Stavrou

v.stavrou@abacusdx.com

Hannah Stone

Commercial Support Specialist

H.Stone@abacusdx.com

+61 427 626 508

Recent Activities
Log Activity
Updates on which quotes will and wont be ordered.
Email
2025-12-04 14:41
View Edit
Thanks for the updates Velli! Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661.294.9272 – Book a M...
QUotes follow up 5120, 5233, 5349, 5393, 5416, 5781, 5943
Email
2025-12-03 17:29
View Edit
Hey Velli, I am trying to clean up some open quote on our end. Can you take a moment to review the attached and just put an X in the applicable box below? Quote Number Quote will be ordered Quo...
RE: Quote request
Email
2025-12-03 14:24
View Edit
Hi Velli, My apologies for that! Please find attached current version now with level 1 😊 Thank you,
Sending updated quote
Email
2025-12-02 21:03
View Edit
Hi Velli, Attached is the updated quote adding L1 at 4 packs. It would be the same pricing as ordering 3 packs. If you want to move forward at 3, please let me know before submitting an order. W...
metho quote update
Email
2025-12-02 14:43
View Edit
Hi Velli, We sent this request in for processing and will return once completed. Thank you, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D ...
CoA request
Email
2025-12-01 14:39
View Edit
Hi Velli, Please find attached CoA 😊 Regards, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661...
Sending 4770 update
Email
2025-11-24 21:34
View Edit
Hi Velli, Attached please find updated. As the volumes go up on this design there is some pretty good per vial price breaks. Let us know if we can be of any support. Cheers,
Permit conversation
Email
2025-11-24 17:23
View Edit
Hi Mel, Thanks for reaching out for support with this. I have forwarded it along to our regulatory team for review and comment. I’ll update you once I hear back. Please feel free to follow up in...
More volume options requested
Email
2025-11-19 15:09
View Edit
Howdy! I got both your request, this one and the anti fungal. They have been sent in for the requested updates and we will get them back to you once done 😊 Thank you, Andrew Hartmann Busi...
Sending dry ice credit
Email
2025-11-14 18:46
View Edit
Hi Lin, Me again 😊 Attached is a copy of the credit for the dry ice. This has already been applied to the original invoice#71720 leaving a remaining balance of $8,170.19. Let me know if you have ...
5943 update sent
Email
2025-11-14 18:26
View Edit
Hi Velli, Attached is the updated quote with a 5 pack option as well. Thank you,
5943 update requested
Email
2025-11-14 14:48
View Edit
Hi Velli, Sure thing! We will get it back to you once updated. Thank you, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 ...
following up on their shipping issues
Email
2025-11-14 14:46
View Edit
Hi Lin, Thank you for following up on this. Our team has been reviewing the packaging suggestions you provided. We are currently in the process working with FedEx to validate new shippers before ...
Sending 5943
Email Completed
2025-11-13 20:01
View Edit
Hi Velli, Attached please find your quote for a 5 vial purchase option. Thank you,
RE: No charge order needed for Abacus - PO#SAMPLE/SO#56829 - CID#101299 - Permit Received
Email
2025-11-13 18:36
View Edit
Hi Support and Utak We have received the permit for the FOC 430806C08:2023 ADP V2 samples. Is it possible to ship on Friday? Permit attached. Kind regards Mel
RE: No charge order needed for Abacus - PO#SAMPLE/SO#56829 - CID#101299 - Permit Received
Email
2025-11-13 18:36
View Edit
RE: No charge order needed for Abacus - PO#SAMPLE/SO#56829 - CID#101299 - Permit Received Hello Velli, Thank you for your request. I am happy to assist you. Attached you will find your free ...
4770 adding additional volume options
Email
2025-11-11 14:31
View Edit
Hi Velli, Apologies for my misunderstanding here on the pack size you wanted. I sent this in for update and will send you back the 5x10mL option. Just a heads up with the pack size change the new...
Sending 4770
Email Completed
2025-11-10 14:24
View Edit
Hi Velli, Please find attached updated quote with both a 2 and 5 pack option. For this QC it’s the same per pack weather you purchase the 2 or 5 pack option. Thank You,
Quote 4713- sending updated quote
Email Completed
2025-11-07 20:47
View Edit
Hi Velli, Attached is the updated quote with a 4 and 5 pack purchase option. Let me know if you have any questions. Thank you,
COMB quote requested
Email Completed
2025-11-07 18:30
View Edit
Hi Velli, I sent this in to our quoting team for review and refreshed pricing. They will include a 2 and 5 pack option to see how the pricing is working out. Thank you, Andrew Hartmann Busi...
Open Quotes
2
Total Value
$11511
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5943 ! $4027.00 Sent 30% 2025-11-13 2026-02-11 Expiring
4770 $3958.00 Accepted 2025-11-10 2026-02-08
5781 ! $7484.00 Sent 30% 2025-09-30 2025-12-29 Expiring
5775 $2681.67 Rejected 2025-09-29 2025-12-28
5775 $2681.67 Rejected 2025-09-29 2025-12-28
5762 $3030.00 Accepted 2025-09-25 2025-12-24
5233 $4195.20 Rejected 2025-04-15 2025-07-14
5563 $45854.12 Accepted 2025-07-25 2025-10-23
5120 $14499.70 Rejected 2025-03-14 2025-06-12
5349 $7112.08 Rejected 2025-05-14 2025-08-12
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
0
Low Confidence (<40%)
2

No QBRs scheduled.