ETHOS LABORATORIES

Customer ID: 13905

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Unknown

Not specified

Andrew

10/10

$18651.00

August 2025

Activity Summary

October 27, 2025

Not scheduled


12

Activities

1

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Oct 27, 2025 12 activities 1 quotes 0 QBRs Value $18651
Insights
  • ETHOS LABORATORIES has a perfect health score of 10/10, indicating strong overall satisfaction.
  • The customer has a high value of $18,651, reflecting significant business with the company.
  • There is a 100% win rate with ETHOS LABORATORIES, as all quotes have been accepted.
Risks
⚠️There is currently no open pipeline, which might indicate a lack of future engagements or projects in progress.
⚠️The absence of Quarterly Business Reviews (QBRs) suggests potential gaps in strategic engagement or long-term planning.
Opportunities
📈Consistent email communication and a recent follow-up indicate a strong engagement channel that can be leveraged for further opportunities.
📈The excellent relationship and high win rate could be used to explore upselling or cross-selling additional products or services.
Contacts
BETH HAWES

VP OF OPERATIONS

beth.hawes@ethos-labs.com

513-889-4423 ext 113

JACK BENT

LAB MANAGER

JACK.BENT@ETHOS-LABS.COM

513-889-4423 X141

REBEKAH HOFFROGGE

LAB MANAGER

Rebekah.Hoffrogge@ethos-labs.com

513-889-4423X127

Recent Activities
Log Activity
Back and forth about mondays
Email
2025-10-27 16:51
View Edit
Well I already wished one person a “God Morning” today so I would say we are off to a similar start. But hey, Fri-Yeah is only 4 days away. Hang in there! Andrew Hartmann Business Development Ma...
EMail received, assumed in error
Email Completed
2025-10-27 16:47
View Edit
Hi Bekah, I think this email may have been meant for someone else/ Please let me know if I am incorrect. Thank you, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts V...
Request for SDS sheet
Email Completed
2025-09-30 20:10
View Edit
Hi Bekah, Attached is the SDS requested. If it’s helpful this SDS covers all our urine products, both the blank urine as well as the QC’s. Let me know if I can be of further support. Thank you...
Order placed for quote 5715
Email Completed
2025-09-30 20:00
View Edit
Hi Bekah, PO received! Thanks for sending this in. This should be all we need, and I have sent this to our orders team for processing. I’ll circle back if there are any additional questions, oth...
Quote 5715 follow up
Follow-up Completed
2025-09-26 15:34
View Edit
Happy Friday Bekah, I wanted to touch base see if you had an update on your plans for this quote. Do you think you will be placing this order soon? Any update is appreciated. Thank you,
3rd attempt to book QBR and sending survey questions
Email Completed
2025-09-24 14:06
View Edit
Hi Team Ethos, I realize things may be busy on your end, but your feedback is extremely valuable to us. Before we wrap up outreach, I wanted to check one last time to see if you’d be open to a bri...
Pushback on pricing for quote 5715
Email Completed
2025-09-12 13:22
View Edit
Hi Rebekah, Thanks for this feedback. I did a quick look and there is already a substantial discount added on this quote so I am not sure there is any wiggle room but it does not hurt to ask. I a...
Details updated to quote for their reorder- design changes needed
Email Completed Quote Requested
2025-09-11 18:43
View Edit
Hi Jack, Thanks for the updates! We will get our team to make these updates and send you back the quote once completed. Thank you, Andrew Hartmann Business Development Manager – 25020 Ave...
update on expected QBR timeframe
Email Completed
2025-09-10 19:53
View Edit
Thanks for the update Beth! Standing by to support when ready 😊 Have a great day, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567...
QBR schedule follow up
Follow-up Completed Due Sep 24, 2025
2025-09-10 16:22
View Edit
Hi Team Ethos, I wanted to circle back with you on this request. We are making some updates to our production and process and are eager to check in with you to ensure we are aligned with your need...
Scheduling Our Quarterly Business Review (CID:013905)
Email Completed Due Sep 11, 2025 Needs Follow-up
2025-09-02 21:05
View Edit
Hi Team Ethos, Beth Hawes <beth.hawes@ethos-labs.com>; Jack Bent <jack.bent@ethos-labs.com>; Rebekah Hoffrogge <rebekah.hoffrogge@ethos-labs.com> I hope you’re doing well! It’s hard to believe anot...
UTAK Vendor Review
Email Completed Relationship Building
2025-08-22 16:49
View Edit
Hi Bekah and Jack, I hope summer has been treating you well. I wanted to reach out to see how things are going with your UTAK products. If we can do anything to better support please let us know....
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5715 $18651.00 Accepted 2025-09-12 2025-12-11

No QBRs scheduled.