Hi Ash,
I hope the holiday season is treating you well. I have had so much pie this last week it’s ridiculous, but well worth it.
Your quote keeps popping up in my CRM to follow up, but I know ...
Sending them a new lead
Email
Hey Renee,
How has the start of pumpkin spice season been treating you? I recently met with one of our customers whom mentioned they purchased an LCMS and are looking for a company to come in and ...
5804 will be a while before it is decided
Email
Completed
Hello Andrew,
We are still in the validation process for this lab. The validation will still need to be reviewed internally as well as by another governing body. We will not be able to make any de...
5804 quote follow up
Email
Completed
Happy Monday Ash,
I hope you had a nice weekend. Just wanted to touch base and see if you have completed the validation for the attached quote? If you have any eta, or an idea if it will or will ...
5804 still pending approval
Email
Completed
Thanks for the update Ash!
Have a great day,
Andrew Hartmann
Business Development Manager
–
25020 Avenue Tibbitts
Valencia, CA 91355
–
D +1.661.567.0667
P +1.888.UTAK.LAB
F +1.661.294...
UTAK Open quote follow up 5804
Follow-up
Completed
Hi Ash,
I wanted to circle back with you on this quote to see if you had any updates from the end user. Do you think they will be ordering this? Any update either way is greatly appreciated.
T...
Sending quote 5804
Email
Completed
Hi Ash,
This quote has been completed and is attached for your review. Our team opted to quote this as a +/- 30% from cutoff. With our guarantee being 25% of target we felt it’s a safer option to...
Small screening control updated volume request
Email
Completed
Hi Ash,
Thanks for this update! I’ll have our team quote a 12 and 24 pack option so we can see if there is a price break between a 1 year and 2 year supply. We will send it over once ready.
Th...
SMall screening control quote requested
Email
Completed
Quote Requested
Hi Ash,
Thanks for the details. Our quoting team will work on this one and I’ll let you know when it is ready to review. This will likely take 1-2 business days.
Thank you,
Andrew Hartmann
...
Screening control inquiry
Email
Completed
Hi Ash,
Great to hear from you! I hope fall is treating you well. UTAK has discontinued all but 1 of our stock screening controls. Due to the variation in customers cut-offs and analyte panels w...
Added contact: Ash Patel
Contact Management
Completed
Added new contact: Ash Patel, Title: Sr Field Application Specialist, Email: Ash.Patel@lighthouselabservices.com, Phone: 972-241-1388 Ext. 307
Shipping email reply
Email
Completed
Hi Andrew,
Will do and we will follow with an order soon.
Best,
Renika Murrell | Quality Manager
renika.murrell@lighthouselabservices.com
Lighthouse Lab Services
...
QBR action items follow up- shipping emails
Follow-up
Completed
Hey Anna and Renika,
I wanted to circle back and let you know our team believes we have our shipping program all set up now to send tracking info for all shipments to the email you provided. The o...
QBR completed
Email
Completed
QBR was completed and recorded by Fathom but the app seems to be having an issue. It will not let me retrieve the call or notes. I did experience a technical glitch during the call where my screen w...
QBR schedule follow up
Follow-up
Completed
Due Sep 24, 2025
Hi Team Lighthouse,
I wanted to circle back with you on this request. Moving forward I will be your dedicated account rep and would love to briefly connect. We are working on some changes in our ...
Scheduling Our Quarterly Business Review (CID:101098)
Email
Completed
Due Sep 12, 2025
Needs Follow-up
Hi Team Lighthouse Labs, Sarah Harris <sarah.harris@lighthouselabservices.com>; renika.murrell@lighthouselabservices.com; Anna Hill <anna.hill@lighthouselabservices.com>
I hope you’re doing well! I...
Fentanyl Analog QC
Email
Completed
Quote Requested
Hi Sarah,
We no longer retain samples from other manufacturing jobs so we don’t have that type of material available any longer. This has been quoted at our minimum order size to have some made up...