MERCEDES MEDICAL

Customer ID: 27350

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Customer Information

Not specified

Not specified

Unknown

Not specified

Andrew

9/10

$0.00

August 2025

Activity Summary

November 07, 2025

Not scheduled

9

Activities

0

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 9/10 Last contact Nov 07, 2025 9 activities 0 quotes 0 QBRs
Insights
  • ✅Mercedes Medical has a high health score of 9/10, indicating strong overall satisfaction or engagement.
  • ✅Recent efforts to schedule a Quarterly Business Review (QBR) have been unsuccessful.
  • ✅The company has added new contacts recently, suggesting potential changes or expansion in their team.
Risks
⚠️Absence of recent quotes or transactions implies potential disengagement or lack of active purchasing.
⚠️Difficulty in scheduling and communication issues with contact persons like Astina may indicate internal coordination challenges.
Opportunities
📈Recent product inquiries suggest interest; timely follow-up could convert interest into sales.
📈Engaging new contacts like Chris Rossi and Astina Jones might open avenues for renewed discussions and business opportunities.
📈Leveraging the high health score, targeted outreach could strengthen relationships and encourage future transactions.
Contacts
Adrena Laws

Returns Coordinator

Adrena.Laws@mercedesscientific.com

1 800 331 2716 X254

ASTINA JONES

Purchasing

Astina.jones@mercedesscientific.com

confirmations

confirmations@mercedesmedical.com

Chris Rossi

Christopher.Rossi@mercedesscientific.com

Recent Activities
Log Activity
Added contact: Chris Rossi
Contact Management Completed
2025-11-07 21:48
View Edit
Added new contact: Chris Rossi, Email: Christopher.Rossi@mercedesscientific.com
product inquiry
Email Completed
2025-11-07 21:47
View Edit
Hi Chris, I am glad you reached out. I have been trying to get in touch with your team and have not been able to connect. I recently got placed as your account manager. Do you happen to know who...
Final attempt at scheduling Q3 QBR
Email Completed
2025-10-08 13:55
View Edit
Hi Team Mercedes, I was recently assigned by UTAK to be your dedicated account representative to support all your needs moving forward. I was hoping you could put me in touch with whomever is our ...
Added contact: confirmations
Contact Management Completed
2025-10-08 13:52
View Edit
Added new contact: confirmations, Email: confirmations@mercedesmedical.com
2nd attempt to book QBR
Email Completed Due Oct 08, 2025
2025-09-24 14:38
View Edit
Hi Astina, I hope this last little bit of summer is treating you well. I wanted to circle back with you on this request as your team is a valuable partner with UTAK. We would really appreciate to...
Added contact: ASTINA JONES
Contact Management Completed
2025-09-24 14:36
View Edit
Added new contact: ASTINA JONES, Title: Purchasing, Email: Astina.jones@mercedesscientific.com
UTAK Labs- Scheduling Our Quarterly Business Review (CID:027350)
Email Completed Due Sep 24, 2025
2025-09-10 18:13
View Edit
Hi Astina, I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead together. ...
Reaching out to see who our account contact is now, I have not been getting replies from Astina
Email Completed Due Sep 12, 2025 Information Gathering
2025-09-03 15:48
View Edit
Hi Adrena, I hope summer has treated you well. I was reaching out hoping you can support pointing me in the right direction. UTAK is moving back to an account management model and I will be suppo...
Updated product catalog
Email Completed Relationship Building
2025-07-23 15:32
View Edit
Sent Astina the updated product catalog for her teams use
Quotes
New Quote
No quotes for this customer.
QBRs
Schedule QBR

No QBRs scheduled.