NYALA TECHNOLOGIES (PTY) LTD

Customer ID: 34180

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Unknown

Not specified

Andrew

10/10

$0.00

August 2025

Activity Summary

October 30, 2025

Not scheduled


12

Activities

0

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Oct 30, 2025 12 activities 0 quotes 0 QBRs
Insights
  • Health score is perfect at 10/10, indicating potential satisfaction or lack of issues.
  • No quotes have been initiated or completed, suggesting a dormant or new customer.
  • Recent activities are solely emails, showing a lack of diverse engagement.
Risks
⚠️Customer value is at 0.0, indicating no financial contribution or recent purchases.
⚠️Win rate is 0.0%, reflecting no successful transactions or conversions.
⚠️Lack of a QBR (Quarterly Business Review) suggests minimal strategic engagement.
Opportunities
📈Potential to initiate first transactions and establish a baseline for customer value.
📈Opportunity to diversify communication beyond emails to foster stronger relationships.
📈Conducting a QBR could uncover needs and opportunities for engagement.
Contacts
Rajes Bagwandeen Primary

Main Contact

rajes@nyalatech.com

011 – 463 8445

CHRIS HELME

chelme@iafrica.com

(011)271-14638445

Recent Activities
Log Activity
RE: Changes
Email
2025-10-30 20:42
View Edit
Hi there, I have decided to retire after 48 years in the IVD business and I will be closing down Nyala Technologies. I need to approach someone in Utak International Sales to send them this noti...
Nyala - Distributor
Email
2025-10-08 22:10
View Edit
Please can I share something confidential with you – Nyala is going through some big changes and I am still not 100% percent sure as to what is happening right now. I am not sure if my boss Chris h...
Capturing Rajes contact info for future use if Nyala no longer distributes UTAK
Email Completed
2025-10-08 13:30
View Edit
Good morning Rajes, Thank you very much for your thoughtful message and for sharing your background and references. We truly appreciate the time and care you’ve taken to provide this information, a...
RISK- Owner is retiring, the future of the business is unclear
Email Completed
2025-10-01 15:20
View Edit
Hi Rajes, Thank you for sharing this update with me — I really appreciate you taking the time to keep me informed. I can imagine this must feel like a time of uncertainty, and I truly empathize wit...
Replied to QBR schedule, trying to coordinate a meeting
Email Completed
2025-09-29 13:54
View Edit
Hi Andrew, Trust you are keeping well. I do apologise for not getting back to you. Chris has been extremely busy and away from the office. I am seeing him tomorrow so hopefully I get a chance ...
Added contact: CHRIS HELME
Contact Management Completed
2025-09-29 13:10
View Edit
Added new contact: CHRIS HELME, Email: chelme@iafrica.com, Phone: (011)271-14638445
3rd and final attempt at scheduling a QBR
Email Completed
2025-09-29 13:08
View Edit
Hi Rajes, I realize things may be busy on your end, but your feedback is extremely valuable to us. Before we wrap up outreach, I wanted to check one last time to see if you’d be open to a brief co...
FW: New PO 11313 - Nyala / Utak - PO#11313 - CID#034180
Email Completed
2025-09-18 20:22
View Edit
That’s awesome to hear :) . Spring is from September to November then summer begins December till February. Our seasons are 3 months. Please see attached price list we received at the beginning of ...
Sent follow up to schedule QBR
Follow-up Completed Due Sep 29, 2025
2025-09-12 16:53
View Edit
Hi Rajes, I wanted to circle back with you to see if you were able to connect with Chris and find a time to meet. You can schedule a time convenient for you here. If none of those times work for ...
Replied to QBR email
Follow-up Completed Information Gathering
2025-09-04 13:30
View Edit
Rajes replied she needs some time to confirm internally and schedule. FOllow up is set to circle back if they don't reply before then. Hello Andrew Trust you are well. Yes , this year is flying...
Scheduling Our Quarterly Business Review (CID:034180)
Email Completed Due Sep 15, 2025 Needs Follow-up
2025-09-03 19:38
View Edit
Hi Rajes, I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead together. ...
Sent updated catalog
Email Completed Successful
2025-07-30 13:55
View Edit
Provided Rajes our updated catalog and encouraged them to share with there team and customers. They replied thanking us for this.
No quotes for this customer.

No QBRs scheduled.