REDWOOD TOXICOLOGY LAB

Customer ID: 38969

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Unknown

Not specified

Andrew

10/10

$29949.00

August 2025

Activity Summary

December 08, 2025

Not scheduled


12

Activities

8

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Dec 08, 2025 12 activities 8 quotes 1 QBRs Value $29949
Insights
  • Health score is perfect at 10/10, indicating strong customer satisfaction.
  • High customer value of $29,949 from won quotes.
  • Account manager Andrew maintains a strong relationship with consistent communication (recent calls and emails).
Risks
⚠️No immediate risks identified; all recent quotes are sent with zero losses recorded.
Opportunities
📈Open pipeline valued at $45,273 suggests potential for significant revenue increase.
📈Continued proactive engagement by Andrew could convert more open quotes to won status.
📈Maintain high win rate by leveraging existing strong relationship and customer satisfaction.
Contacts
Adrian Lopez

Procurement Specialist

adrian.lopez1@abbott.com

1 800-255-2159, x34390

Brent Dawson

Lab user of product

Brent.Dawson@abbott.com

Haro, Giovahna

giovahna.haro@abbott.com

Recent Activities
Log Activity
Blind samples
Call
2025-12-08 20:58
View Edit
Giovahna Haro - December 08 VIEW RECORDING - 14 mins (No highlights): https://fathom.video/share/n2xxytbVbxJez-yx7eA8DgxYvAWKt14b --- 0:00 - Haro, Giovahna (Abbott) Doing great. It's a littl...
Standing order questions
Email Completed
2025-09-30 18:03
View Edit
Hi Giovahna, For this order you would be charged as the items are shipped. There would be an expectation that over the period you are committed to the volume on the quotes, but we can be a little ...
Sending quotes 5770 and 5772 for 2 year standing order
Email Completed
2025-09-29 16:17
View Edit
Hi Giovahna, Attached please find your quotes for the standing order we discussed. Pricing on these quotes is valid till the end of year. As long as you place the order for the full amount before...
QBR follow up- quote requested for 2 year standing order
Email Completed Quote Requested
2025-09-26 20:35
View Edit
Hi Giovahna, Thanks for this update. Let me review with our team and I’ll come back if there is any questions, otherwise I will reach out once the quotes are ready. I should have an update by mid...
completing QBR action items
Email Completed Due Oct 09, 2025
2025-09-18 13:38
View Edit
Hi Brent and Giovahna, Thanks so much for your time yesterday, it was great getting to meet you and learn a little more about Redwood Tox. A few updates/action items are below: • Attached are CoA...
QBR completed
Call Completed
2025-09-17 20:37
View Edit
MEETING SUMMARY ✨ Chronological Template Upgrade to Premium to revert to advanced summary templates Introduction and account management @ 0:00 Andrew Hartmann from UTAK Laborator...
Added contact: Haro, Giovahna
Contact Management Completed
2025-09-17 19:43
View Edit
Added new contact: Haro, Giovahna, Email: giovahna.haro@abbott.com
QBR scheduled
Email Completed
2025-09-12 18:34
View Edit
Hi Brent, Apologies for the link issue. It appears I copied your email by mistake instead of my meeting link ☹ I sent out an invite for Wednesday. Just let me know if you need to reschedule. I ...
New contact and working towards scheduling QBR
Email Completed
2025-09-12 17:44
View Edit
Hi Team Redwood, Adrian- Thanks for passing me along. Brett/Gio great to e-meet you. Moving forward I will be your dedicated account rep and would love to connect with you to get some feedback an...
follow up to schedule QBR
Follow-up Completed Due Sep 26, 2025
2025-09-12 16:58
View Edit
Hi Adrian, I hope you are having an awesome Fri-Yay! I wanted to circle back on this request as I am eager to make sure UTAK is meeting your needs. Are you able to book a quick call for us to con...
Scheduling Our Quarterly Business Review (CID:038969)
Email Completed Due Sep 15, 2025 Needs Follow-up
2025-09-03 20:34
View Edit
Hi Adrian, I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead together. ...
TRying to confirm contact info
Email Completed Relationship Building
2025-08-29 14:47
View Edit
Reached out asking who is our current contacts. The main contact showing on recent orders and quotes does not often reply to my messages so trying to see if there is another contact that is more resp...
Open Quotes
6
Total Value
$45273
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
6045 ! $1626.00 Sent 30% 2025-12-19 2026-03-19 Expiring
6047 ! $2138.00 Sent 30% 2025-12-19 2026-03-19 Expiring
6065 ! $11365.00 Sent 30% 2025-12-19 2026-03-19 Expiring
6046 ! $2002.00 Sent 30% 2025-12-19 2026-03-19 Expiring
6064 ! $12542.00 Sent 30% 2025-12-19 2026-03-19 Expiring
6066 ! $15600.00 Sent 30% 2025-12-19 2026-03-19 Expiring
5770 $21398.00 Accepted 2025-09-29 2025-12-31
5772 $8551.00 Accepted 2025-09-29 2025-12-31
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
0
Low Confidence (<40%)
6
Quarter Scheduled Status Completed Customer Sat
q3 2025 AH 2025-09-17 Completed 2025-09-17 8 Edit