ARMED FORCES MEDICAL EXAMINER SERVICE

Customer ID: 001577

Edit Customer Back to Customers
Customer Information

Not specified

Government and Law Enforcement

Unknown

Not specified

Raleigh

10/10

$0.00

August 2025

Activity Summary

December 01, 2025

September 30, 2025


25

Activities

5

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Dec 01, 2025 25 activities 5 quotes 0 QBRs
Insights
  • Customer has a perfect health score of 10/10, indicating strong satisfaction or engagement.
  • All recent customer interactions have been through emails, suggesting a preference or reliance on digital communication.
  • No successful conversions from quotes, as all recent quotes have been rejected.
Risks
⚠️Win rate is 0%, with all quotes lost, indicating possible pricing issues or misalignment with customer needs.
⚠️No open pipeline or recent activity indicating potential deals, suggesting a lack of future engagement or opportunities.
⚠️Lack of a dedicated account manager may contribute to the inability to convert quotes into wins.
Opportunities
📈Opportunity to re-engage through personalized communication or offers to better meet the customer's needs.
📈Conducting a QBR (Quarterly Business Review) could identify new areas to add value or address concerns.
📈Assigning a dedicated account manager might improve customer relationship and conversion rates.
Contacts
Heather Cook

heather.l.cook32.civ@health.mil

DEANNA DEBROSSE

Deanna.J.Debrosse.ctr@health.mil

EVAN PENROD

Evan.t.penrod.ctr@mail.mil

JORDAN BROWN

jordan.t.brown50.civ@mail.mil

LARISSA KARAS

larissa.k.ctr@mail.mil

MICHAEL ENDE

MICHAEL.G.ENDE.CTR@MAIL.MIL

TY LASSITER

ty.o.lassiter.civ@mail.mil

Recent Activities
Log Activity
Turkey-Day check in
Email
2025-12-01 21:40
View Edit
Hey Michael, I hope you had a wonderful holiday weekend! As I am sitting here having a slice of pecan pie, I figured rather than the standard check-in messaging, I would see what your favorite hol...
Turkey-Day check in
Email
2025-12-01 21:40
View Edit
Hey Ty, I hope you had a wonderful holiday weekend! As I am sitting here having a breakfast slice of pecan pie, I figured rather than the standard check-in messaging, I would see what your favorit...
Hello from UTAK: I’m Your New Account Manager
Email
2025-12-01 20:54
View Edit
Hi Larissa, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK...
Hello from UTAK: I’m Your New Account Manager
Email
2025-12-01 20:52
View Edit
Hello Jordan, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UT...
Turkey-Day check in
Email
2025-12-01 20:50
View Edit
Hey Deanna, I hope you had a wonderful holiday weekend! As I am sitting here having a breakfast slice of pecan pie, I figured rather than the standard check-in messaging, I would see what your fav...
Your feedback helps shape what’s next at UTAK
Email
2025-12-01 20:50
View Edit
Hi Evan, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are inc...
Added contact: TY LASSITER
Contact Management Completed
2025-12-01 20:49
View Edit
Added new contact: TY LASSITER, Email: ty.o.lassiter.civ@mail.mil
Added contact: MICHAEL ENDE
Contact Management Completed
2025-12-01 20:49
View Edit
Added new contact: MICHAEL ENDE, Email: MICHAEL.G.ENDE.CTR@MAIL.MIL
Turkey-Day check in
Email
2025-12-01 20:49
View Edit
Hey Heather, I hope you had a wonderful holiday weekend! As I am sitting here having a slice of pecan pie, I figured rather than the standard check-in messaging, I would see what your favorite hol...
Added contact: LARISSA KARAS
Contact Management Completed
2025-12-01 20:48
View Edit
Added new contact: LARISSA KARAS, Email: larissa.k.ctr@mail.mil
Added contact: JORDAN BROWN
Contact Management Completed
2025-12-01 20:48
View Edit
Added new contact: JORDAN BROWN, Email: jordan.t.brown50.civ@mail.mil
Added contact: EVAN PENROD
Contact Management Completed
2025-12-01 20:47
View Edit
Added new contact: EVAN PENROD, Email: Evan.t.penrod.ctr@mail.mil
Added contact: DEANNA DEBROSSE
Contact Management Completed
2025-12-01 20:47
View Edit
Added new contact: DEANNA DEBROSSE, Email: Deanna.J.Debrosse.ctr@health.mil
Added contact: Heather Cook
Contact Management Completed
2025-12-01 20:47
View Edit
Added new contact: Heather Cook, Email: heather.l.cook32.civ@health.mil
Follow-Up on Quotes 5533 - 5537 (10% Discount available)
Email
2025-09-30 11:48
View Edit
Hi Deanna, I hope you’re doing well. I’m reaching out regarding Quote #5533 -5537 for our custom QC’s. I’ve reattached it here for your convenience. To help move things forward, I’m able to of...
QBR Attempt - 'MICHAEL.G.ENDE.CTR@MAIL.MIL'
Email
2025-09-23 14:02
View Edit
Hi Michael, I’m Quinton Reed, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK s...
QBR Attempt - evan.t.penrod.ctr@mail.mil
Email
2025-09-23 14:00
View Edit
Hi Evan, I’m Quinton Reed, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK so fa...
QBR Attempt - Debrosse, Deanna J CTR DHA AFMES (USA) <deanna.j.debrosse.ctr@health.mil>
Email
2025-09-23 13:55
View Edit
Hi Deanna, I’m Quinton Reed, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK so ...
Following Up & Planning Ahead (CID:001577)
Email
2025-09-08 08:54
View Edit
Good morning Deanna, Thanks for the update—that’s perfectly fine. I’ll note this as a FY26 priority and hold off on further outreach until your lab supervisor is ready. When the time comes, I’ll be...
Follow up on Quote 5536
Follow-up
2025-09-05 21:23
View Edit
Hello Everyone, I hope you’re doing well! I just wanted to follow up on the open quotes (5533, 5534, 5535, 5536, and 5537). I’ve re-attached the quote here for your convenience. If you have any que...
Follow up on Quote 5537
Email
2025-09-05 14:25
View Edit
Hello Everyone, I hope you’re doing well! I just wanted to follow up on the open quotes (5533, 5534, 5535, 5536, and 5537). I’ve re-attached the quote here for your convenience. If you have any que...
Follow up on Quote 5535
Follow-up
2025-09-05 14:20
View Edit
Hello Everyone, I hope you’re doing well! I just wanted to follow up on the open quotes. I’ve re-attached the quote here for your convenience. If you have any questions or need to make adjustments—...
Follow up on Quote 5534
Follow-up
2025-09-05 14:19
View Edit
Hello Everyone, I hope you’re doing well! I just wanted to follow up on the open quotes . I’ve re-attached the quote here for your convenience. If you have any questions or need to make adjustments...
Follow up on Quote 5533
Follow-up
2025-09-05 14:16
View Edit
Hello Everyone, I hope you’re doing well! I just wanted to follow up on the open quote 5533. I’ve re-attached the quote here for your convenience. If you have any questions or need to make adjustme...
Scheduling Our Quarterly Business Review (CID:001577)
Email Due Sep 30, 2025
2025-09-02 17:10
View Edit
Hi Everyone, I hope you’re all doing well! Hard to believe another quarter has flown by. I’d love to set aside some time for our Quarterly Business Review so we can catch up and plan ahead together...
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5537 $1738.62 Rejected 2025-07-16 2025-10-14
5536 $1519.62 Rejected 2025-07-15 2025-10-13
5535 $6019.14 Rejected 2025-07-15 2025-10-13
5534 $1954.74 Rejected 2025-07-15 2025-10-13
5533 $2052.00 Rejected 2025-07-15 2025-10-13

No QBRs scheduled.