ARMED FORCES MEDICAL EXAMINER SERVICE

Customer ID: 001577

Edit Customer Back to Customers
Customer Information

Not specified

Government and Law Enforcement

Unknown

Not specified

Raleigh

10/10

$0.00

August 2025

Activity Summary

December 01, 2025

September 30, 2025


20

Activities

5

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Dec 01, 2025 20 activities 5 quotes 0 QBRs
Insights
  • The customer has a perfect health score of 10/10, indicating strong engagement or satisfaction.
  • Recent interactions are heavily focused on communication and relationship-building, with multiple emails sent on 2025-12-01.
  • A new account manager has been introduced, which may rejuvenate engagement or address any past concerns.
  • Multiple new contacts were added on 2025-12-01, suggesting a possible expansion of engagement or team restructuring.
Risks
⚠️Despite the high health score, the total value remains at $0.00, indicating no recent financial transactions or sales.
⚠️Several quotes from July 2025 were rejected, signaling possible pricing issues or misalignment with customer needs.
⚠️The lack of recent successful transactions could point to potential budget constraints or prioritization of other vendors.
Opportunities
📈The introduction of a new account manager provides an opportunity to reassess and align offerings to better meet customer needs.
📈The addition of new contacts presents an opportunity to broaden relationships and potentially uncover new needs or projects.
📈Following up on feedback from the recent email can help tailor future offerings and improve acceptance of future quotes.
📈Exploring reasons for the rejected quotes and offering tailored solutions or discounts could convert into future sales.
Contacts
Heather Cook

heather.l.cook32.civ@health.mil

DEANNA DEBROSSE

Deanna.J.Debrosse.ctr@health.mil

EVAN PENROD

Evan.t.penrod.ctr@mail.mil

JORDAN BROWN

jordan.t.brown50.civ@mail.mil

LARISSA KARAS

larissa.k.ctr@mail.mil

MICHAEL ENDE

MICHAEL.G.ENDE.CTR@MAIL.MIL

TY LASSITER

ty.o.lassiter.civ@mail.mil

Recent Activities
Log Activity
Turkey-Day check in
Email
2025-12-01 21:40
View Edit
Hey Michael, I hope you had a wonderful holiday weekend! As I am sitting here having a slice of pecan pie, I figured rather than the standard check-in messaging, I would see what your favorite hol...
Turkey-Day check in
Email
2025-12-01 21:40
View Edit
Hey Ty, I hope you had a wonderful holiday weekend! As I am sitting here having a breakfast slice of pecan pie, I figured rather than the standard check-in messaging, I would see what your favorit...
Hello from UTAK: I’m Your New Account Manager
Email
2025-12-01 20:54
View Edit
Hi Larissa, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK...
Hello from UTAK: I’m Your New Account Manager
Email
2025-12-01 20:52
View Edit
Hello Jordan, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UT...
Turkey-Day check in
Email
2025-12-01 20:50
View Edit
Hey Deanna, I hope you had a wonderful holiday weekend! As I am sitting here having a breakfast slice of pecan pie, I figured rather than the standard check-in messaging, I would see what your fav...
Your feedback helps shape what’s next at UTAK
Email
2025-12-01 20:50
View Edit
Hi Evan, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are inc...
Added contact: TY LASSITER
Contact Management Completed
2025-12-01 20:49
View Edit
Added new contact: TY LASSITER, Email: ty.o.lassiter.civ@mail.mil
Added contact: MICHAEL ENDE
Contact Management Completed
2025-12-01 20:49
View Edit
Added new contact: MICHAEL ENDE, Email: MICHAEL.G.ENDE.CTR@MAIL.MIL
Turkey-Day check in
Email
2025-12-01 20:49
View Edit
Hey Heather, I hope you had a wonderful holiday weekend! As I am sitting here having a slice of pecan pie, I figured rather than the standard check-in messaging, I would see what your favorite hol...
Added contact: LARISSA KARAS
Contact Management Completed
2025-12-01 20:48
View Edit
Added new contact: LARISSA KARAS, Email: larissa.k.ctr@mail.mil
Added contact: JORDAN BROWN
Contact Management Completed
2025-12-01 20:48
View Edit
Added new contact: JORDAN BROWN, Email: jordan.t.brown50.civ@mail.mil
Added contact: EVAN PENROD
Contact Management Completed
2025-12-01 20:47
View Edit
Added new contact: EVAN PENROD, Email: Evan.t.penrod.ctr@mail.mil
Added contact: DEANNA DEBROSSE
Contact Management Completed
2025-12-01 20:47
View Edit
Added new contact: DEANNA DEBROSSE, Email: Deanna.J.Debrosse.ctr@health.mil
Added contact: Heather Cook
Contact Management Completed
2025-12-01 20:47
View Edit
Added new contact: Heather Cook, Email: heather.l.cook32.civ@health.mil
Follow-Up on Quotes 5533 - 5537 (10% Discount available)
Email
2025-09-30 11:48
View Edit
Hi Deanna, I hope you’re doing well. I’m reaching out regarding Quote #5533 -5537 for our custom QC’s. I’ve reattached it here for your convenience. To help move things forward, I’m able to of...
QBR Attempt - 'MICHAEL.G.ENDE.CTR@MAIL.MIL'
Email
2025-09-23 14:02
View Edit
Hi Michael, I’m Quinton Reed, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK s...
QBR Attempt - evan.t.penrod.ctr@mail.mil
Email
2025-09-23 14:00
View Edit
Hi Evan, I’m Quinton Reed, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK so fa...
QBR Attempt - Debrosse, Deanna J CTR DHA AFMES (USA) <deanna.j.debrosse.ctr@health.mil>
Email
2025-09-23 13:55
View Edit
Hi Deanna, I’m Quinton Reed, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK so ...
Following Up & Planning Ahead (CID:001577)
Email
2025-09-08 08:54
View Edit
Good morning Deanna, Thanks for the update—that’s perfectly fine. I’ll note this as a FY26 priority and hold off on further outreach until your lab supervisor is ready. When the time comes, I’ll be...
Follow up on Quote 5536
Follow-up
2025-09-05 21:23
View Edit
Hello Everyone, I hope you’re doing well! I just wanted to follow up on the open quotes (5533, 5534, 5535, 5536, and 5537). I’ve re-attached the quote here for your convenience. If you have any que...
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5537 $1738.62 Rejected 2025-07-16 2025-10-14
5536 $1519.62 Rejected 2025-07-15 2025-10-13
5535 $6019.14 Rejected 2025-07-15 2025-10-13
5534 $1954.74 Rejected 2025-07-15 2025-10-13
5533 $2052.00 Rejected 2025-07-15 2025-10-13

No QBRs scheduled.