EMPIRE CITY LABORATORIES INC

Customer ID: 100315

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

October 16, 2025

Not scheduled


4

Activities

0

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Oct 16, 2025 4 activities 0 quotes 0 QBRs
Insights
  • EMPIRE CITY LABORATORIES INC currently has a perfect health score of 10/10.
  • There have been no quotes, won opportunities, or open pipelines, resulting in a customer value of 0.0.
Risks
⚠️The absence of any quotes or won deals suggests a lack of engagement or potential missed revenue opportunities.
⚠️With no open pipeline and a win rate of 0.0%, there might be challenges in converting potential leads into sales.
Opportunities
📈The recent activities, primarily revolving around email communication, indicate ongoing engagement efforts that could be leveraged for future opportunities.
📈Exploring and establishing a more structured sales pipeline could improve win rates and customer value.
Contacts
FAIZA SHAH

Lab Director

faiza.shah@empirecitylabs.com

Recent Activities
Log Activity
RE: Request for Shelf-Life Extension – HR Trace Element Serum Control Lot #D3368
Email
2025-10-16 20:59
View Edit
Hi Faiza, Our team reviewed and we are not able to offer a proactive extension on the expiration date in this case. What we can offer is a retroactive extension. If you run the product past expir...
request for exp extension
Email Completed
2025-10-16 17:50
View Edit
Hi Faiza, Thank you for reaching out for support. I sent this request to our technical team and am awaiting a reply. I’ll let you know what they say. Please feel free to follow up in a few days ...
Added contact: FAIZA SHAH
Contact Management Completed
2025-10-15 21:11
View Edit
Added new contact: FAIZA SHAH, Title: Lab Director, Email: faiza.shah@empirecitylabs.com
Hello from UTAK: I’m Your New Account Manager
Email Completed
2025-10-15 21:11
View Edit
Hello Faiza, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTA...
No quotes for this customer.

No QBRs scheduled.