Hi Kevin,
I hope the holiday season is treating you well. I am currently 2 days past EXP on a pecan pie and conducting testing to see if its safe to eat. Fron your scientific standpoint, would yo...
Customer is placing an order
Email
Hi Crystal,
Thank you for your order! Adding out team @Support@UTAK for processing. You should receive a confirmation within 1 business day.
Thank you and have a great Thanksgiving!
Questioning price increase with volume decrease
Email
Hi Kevin,
Great question. It’s the difference between the fixed cost and the variable cost. No mater how much or little we make there is a cost for the labor, to create paperwork, to order and in...
Hi Kevin,
Attached is the updated quote adding a 1 pack option. We left the 2 pack option on as the way our pricing works, with the decrease in volume the per pack price goes up a good bit. At th...
QUotes wont be bought
Email
Completed
Hi Kevin,
Thank you so much for this update and feedback. We really appreciate the opportunity to work with you and present our products. Let us know if we can ever be of support.
Have a Great...
Quote reqeusted for reorder
Email
Completed
Hi Crystal,
Thank you for reaching out for support with this. We have submitted this quote for update and will send it back to you once completed.
Thank you,
Andrew Hartmann
Business Develo...
Quote review call
Call
Completed
Kevin Howington - November 11
VIEW RECORDING - 7 mins (No highlights): https://fathom.video/share/zNEE86tnXYwPRhYrq_qK9sYEYJpJzb3d
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0:00 - Andrew Hartmann (UTAK Laboratories)
Spectrum go ...
Sending quotes
Email
Completed
Hi Kevin,
Thanks for your time reviewing these and your feedback. Once you have had a chance to discuss with your team we would love to know what you think and if you would consider ordering or no...
Delaying quote meeting due to pending inspection
Email
Completed
Hi Kevin,
Good luck on the inspection! Understand the need to focus there. Week of the 10th is great for us. My calendar is up to date on Calendly so you can go ahead and book a time you think...
Trying to book a call to review 5867, 5868 and 5875
Email
Completed
Hi Kevin,
Our team has these quotes almost done. I wanted to set up a time to review these with our product design engineer. She is at SOFT this week so hoping maybe Tuesday or Wednesday next wee...
Updated concentrations
Email
Completed
Thanks for the quick update Kevin!
Andrew Hartmann
Business Development Manager
–
25020 Avenue Tibbitts
Valencia, CA 91355
–
D +1.661.567.0667
P +1.888.UTAK.LAB
F +1.661.294.9272
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Boo...
Concentration confirmation
Email
Completed
Hi Kevin,
Our team had a quick follow up question. The units of measure you provided are based on weight, and we typically see these based on volume. Do you by chance have desired concentrations ...
SMx hair and meconium drug spiked QC requested
Email
Completed
Quote Requested
Hi Kevin,
Thanks for the details here! Give us a few days to review internally and I will reach out to you with next steps.
Thank you,
Andrew Hartmann
Business Development Manager
–
25020...
Drug spiked meconium and hair inquiry
Email
Completed
Hi Kevin,
I’m happy to look into drug spiked options for these. To help our team look into it, lets get the idea design info from you. From there our team will review and then likely look to have...
QBR action items follow up
Email
Completed
Hi Kevin and Crystal,
It was great connecting with you today. I appreciate your time and all the great insights you shared. I checked with our team on those samples and unfortunately, we do not h...
Reply to QBR booking
Email
Completed
Happy Fri-Yeah Crystal,
Thanks for the update, I look forward to connecting with you. Till then, have a great weekend!
Cheers,
Andrew Hartmann
Business Development Manager
–
25020 Avenue ...
Added contact: KEVIN HOWINGTON
Contact Management
Completed
Added new contact: KEVIN HOWINGTON, Title: Lab Manager, Email: khowington@expertox.com
customer booked QBR via Calendly
Email
Completed
Customer scheduled via calendly
Hello from UTAK: I’m Your New Account Manager
Email
Completed
Hello Crystal,
I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with U...
Added contact: Crystal Evans
Contact Management
Completed
Added new contact: Crystal Evans, Email: cevans@expertox.com