ILLINOIS STATE POLICE

Customer ID: 19651

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Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

9/10

$1665.00

September 2025

Activity Summary

December 04, 2025

Not scheduled

4

Activities

1

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 9/10 Last contact Dec 04, 2025 4 activities 1 quotes 0 QBRs Value $1665
Insights
  • ✅High customer health score of 9/10 indicates strong satisfaction and engagement.
  • ✅Recent activities suggest interest in blood-related products, as evidenced by multiple email exchanges and a recent quote request.
  • ✅Recent quote for $1,665 was accepted, indicating successful sales interaction.
Risks
⚠️Industry is unknown, which may limit tailored service offerings or insights into specific industry needs.
⚠️Last contact was on 2025-12-04; ensure regular follow-ups to maintain engagement and address any potential issues promptly.
Opportunities
📈Establish a more detailed understanding of the customer's industry to provide more targeted solutions.
📈Leverage the recent successful quote acceptance to explore additional product offerings or upsell opportunities.
📈Strengthen the relationship with the new account manager, Casey Craven, to enhance customer support and identify further needs.
Contacts
CASEY CRAVEN

Forensic Scientist

Casey.Craven@Illinois.gov

Recent Activities
Log Activity
blood quote requested
Email
2025-12-04 15:52
View Edit
Sounds like a plan Casey, I have submitted this request to our quoting team and we will send it over once completed. We have had a ton of quote request this week so it may take 1-3 business days t...
RE: Whole blood quote - Illinois State Police
Email
2025-12-01 18:39
View Edit
Hey Casey, How was your holiday weekend? I had some leftover pecan pie for breakfast. So thankful for all the left overs 😊 Pricing on our blood is below. I included 2025 and 2026 pricing since i...
Hello from UTAK: I’m Your New Account Manager
Email Completed
2025-10-07 18:46
View Edit
Hello Casey I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK so far - what’s working ...
Added contact: CASEY CRAVEN
Contact Management Completed
2025-10-07 18:45
View Edit
Added new contact: CASEY CRAVEN, Title: Forensic Scientist, Email: Casey.Craven@Illinois.gov
Quotes
New Quote
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
6009 $1665.00 Accepted — 2025-12-04 2025-12-31 —
QBRs
Schedule QBR

No QBRs scheduled.