Customs are too expensive for their needs
Email
Thanks for the update Cynthia,
We appreciate the opportunity to present our products and can totally understand how this pricing can be a barrier. I’ll share this feedback with our team for future...
Hi Amanda,
I didn’t see a PO come in for these and know there was some urgency on your end. Just wanted to check in and see if you think you will be moving forward with these or not? Any reply is...
sending updated quotes with discount and now 5 levels
Email
Howdy,
Attached please find updated quotes now with 5 levels each and a 10% discount per level. I chatted with our team and if you are doing this 2x a year we can work something out for ongoing di...
Called with questions on the quote and pricing concerns
Call
Customer called to inquire about minimum order volume as they only need one vial of each. Also concenred by pricing but sounded like they will likely order as they have a compliance deadline but may ...
Reqeusted quotes by email
Email
Hi Amanda,
Attached are the quotes. Information on the quote is sparse since these are blind samples so more just wanted to review in case you had any questions or concerns. Check them out and le...
Scheduling quote review
Email
Hi Team Lab 24,
Your quotes just got completed and are ready for review. You can use this link to book a time: https://calendly.com/ahartmann-utak/15-min-quote-review
I know there was some ur...
Reqeusting rush on quote
Email
Hi Amanda,
I connected with our quoting team and asked to move this to the top of the list. They will start on it soon so I hope to have it done by end of day or early tomorrow.
Thank You,
A...
blind samples quote reuqested
Email
Happy Monday Cynthia,
Thanks for sending this over. This should be all we need to put the quotes together but I will reach out if there is any questions. Once the quotes are ready I’ll send out a...
Call follow up action items
Email
Hi Cynthia and Ken,
Thanks so much for your time reviewing your needs. As mentioned attached is our ISO certificate. If you can send over your analytes for both the urine and oral fluid panels, a...
Cynthia Barajas - November 20
VIEW RECORDING - 21 mins (No highlights): https://fathom.video/share/QyY6jJZz-eofBqM53Cds4DnLhNSVVrdY
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0:04 - Andrew Hartmann (UTAK Laboratories)
If you're t...
Rescheduling meeting due to conflict
Email
Hi Cynthia,
Sure thing! I adjusted the meeting invite to same time Thursday. I am looking forward to connecting with you.
Cheers,
Andrew Hartmann
Business Development Manager
–
25020 Ave...
Meeting next week to explore opportunities
Email
Thanks Cynthia,
I received the booking and am looking forward to connecting with you.
Enjoy your weekend 😊
Andrew Hartmann
Business Development Manager
–
25020 Avenue Tibbitts
Valencia, C...
Customer booked via calendly
Email
Customer booked via calendly
Added contact: Cynthia Barajas
Contact Management
Completed
Added new contact: Cynthia Barajas, Title: Compliance Department, Email: cbarajas@lab24.us
Interest in PT samples and proficiency testing
Email
Happy Fri-Yeah Cynthia,
Thanks so much for reaching out. There are a few different ways we support labs with this type of request, and we also work closely with several customers who run similar p...
UTAK Labs- question about your testing
Email
Completed
Hey Amanda,
I hope the start of pumpkin spice season is treating you well. I wanted to reach out in hopes we could connect to get some feedback and insight from you. I saw that your lab has used ...
Added contact: Amanda Bauder
Contact Management
Completed
Added new contact: Amanda Bauder, Email: abauder@lab24.us