LABORATORY SCIENCES OF ARIZONA

Customer ID: 16600

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Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

November 07, 2025

Not scheduled

15

Activities

2

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Nov 07, 2025 15 activities 2 quotes 0 QBRs
Insights
  • ✅The customer has a perfect health score of 10/10, indicating strong engagement and satisfaction.
  • ✅Recent activities show a flurry of contact management updates, suggesting an expansion or restructuring of their contact network.
  • ✅Regular email communication on November 7, 2025, indicates active engagement and interest in process optimization and feedback collection.
Risks
⚠️The total value remains at $0.00, which could indicate a lack of new sales or upsell opportunities despite recent activity.
⚠️Repetitive email topics on November 7, 2025, may lead to customer fatigue if not varied or personalized.
Opportunities
📈The addition of new contacts presents an opportunity to deepen relationships and potentially explore new business avenues.
📈The accepted quote from September 15, 2025, shows a willingness to engage in transactions, suggesting potential for further sales opportunities.
📈Engagement in feedback and optimization discussions could be leveraged to tailor services and increase customer satisfaction.
Contacts
ASHTON BROCK

Ashton.Brock@Sonoraquest.com

BRANDI BRIDGEWATER

Brandi.Bridgewater@bannerhealth.com

CHRIS CONWAY

christine.conway@SonoraQuest.com

Chatkaew Darling

Chatkaew.darling@bannerhealth.com

MIKE TORREY

mike.torrey@bannerhealth.com

RANDOLPH MARTINEZ

Randolph.Martinez@sonoraquest.com

Recent Activities
Log Activity
Quick optimization review to streamline your process?
Email
2025-11-07 21:26
View Edit
Hi Randolph, I hope you’re doing well! As we head into autumn, I’ve been taking some time to connect with our partners to make sure they’re getting the most value out of their UTAK products and workf...
Your feedback helps shape what’s next at UTAK
Email Completed
2025-11-07 21:25
View Edit
Hi Mike, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are inc...
Quick optimization review to streamline your process?
Email Completed
2025-11-07 21:24
View Edit
Hi Chatkaew, I hope you’re doing well! As we head into autumn, I’ve been taking some time to connect with our partners to make sure they’re getting the most value out of their UTAK products and workf...
Your feedback helps shape what’s next at UTAK
Email Completed
2025-11-07 21:23
View Edit
Hi Chris, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are in...
Your feedback helps shape what’s next at UTAK
Email Completed
2025-11-07 21:22
View Edit
Hi Brandi, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are i...
Added contact: RANDOLPH MARTINEZ
Contact Management Completed
2025-11-07 21:21
View Edit
Added new contact: RANDOLPH MARTINEZ, Email: Randolph.Martinez@sonoraquest.com
Quick optimization review to streamline your process?
Email Completed
2025-11-07 21:21
View Edit
Hi Ashton, I hope you’re doing well! As we head into autumn, I’ve been taking some time to connect with our partners to make sure they’re getting the most value out of their UTAK products and workflo...
Added contact: MIKE TORREY
Contact Management Completed
2025-11-07 21:20
View Edit
Added new contact: MIKE TORREY, Email: mike.torrey@bannerhealth.com
Added contact: Chatkaew Darling
Contact Management Completed
2025-11-07 21:20
View Edit
Added new contact: Chatkaew Darling, Email: Chatkaew.darling@bannerhealth.com
Added contact: CHRIS CONWAY
Contact Management Completed
2025-11-07 21:19
View Edit
Added new contact: CHRIS CONWAY, Email: christine.conway@SonoraQuest.com
Added contact: BRANDI BRIDGEWATER
Contact Management Completed
2025-11-07 21:19
View Edit
Added new contact: BRANDI BRIDGEWATER, Email: Brandi.Bridgewater@bannerhealth.com
Added contact: ASHTON BROCK
Contact Management Completed
2025-11-07 21:19
View Edit
Added new contact: ASHTON BROCK, Email: Ashton.Brock@Sonoraquest.com
Updating LSA Pricing to be in lockstep with Quest Diagnostics Pricing
Email
2025-09-10 18:23
View Edit
Updating LSA Pricing to be in lockstep with Quest Diagnostics Pricing
Information Gathered Regarding CIDs 016600 (LABORATORY SCIENCES OF ARIZONA) & 50100 (SONORA QUEST LABORATORIES LLC.
Email
2025-09-09 17:56
View Edit
Relationship Chain Quest Diagnostics + Banner Health → Joint venture company: Laboratory Sciences of Arizona (LSA) LSA owns and operates Sonora Quest Laboratories (SQL) Operational Roles L...
PO#1262-561046 - quote #5685
Email
2025-09-09 17:55
View Edit
Customer Request to align discounts for two contacts: 1. 016600 (LABORATORY SCIENCES OF ARIZONA) 2. 50100 (SONORA QUEST LABORATORIES LLC. Christine Conway seems to operate across both.
Quotes
New Quote
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5728 $289.18 Accepted — 2025-09-15 2025-12-31 —
5728 $0.00 Accepted — 2025-09-15 2025-12-31 —
QBRs
Schedule QBR

No QBRs scheduled.