MAINE HEALTH TESTING LAB

Customer ID: 24250

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

October 01, 2025

Not scheduled

17

Activities

0

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Oct 01, 2025 17 activities 0 quotes 1 QBRs
Insights
  • ✅High health score (10/10) indicates strong customer satisfaction or engagement.
  • ✅Recent flurry of contact management activity suggests an effort to improve or expand communication channels.
  • ✅An influx of identical emails from the new account manager suggests a possible system error or miscommunication.
Risks
⚠️Total value of $0.00 may indicate lack of active business transactions or sales.
⚠️Repeated emails may lead to customer frustration or perception of disorganization.
⚠️Lack of recent quotes suggests potential missed opportunities for sales or service upselling.
Opportunities
📈Establishing a clear and effective communication strategy with new account manager could enhance relationship.
📈Utilize the updated contact list to tailor marketing and engagement efforts.
📈Engage the customer to explore their current needs and offer tailored products or services to initiate transactions.
Contacts
CHRIS MONTAGNA

FORENSIC SECTION CHIEF

chris.montagna@maine.gov

ELLEN A. FRASER

ellen.a.fraser@maine.gov

HEATHER DYER

heather.dyer@maine.gov

LAUREN NISKACH

LAUREN.C.NISKACH@MAINE.GOV

LISA ROBBIN

PURCHASING

lisa.robbins@maine.gov

MEGHAN G. SMOKER

meghan.smoker@maine.gov

NICOLE INGALLS

Nicole.Ingalls@maine.gov

STEVE PIERCE

CHEMIST

steve.pierce@main.gov

Recent Activities
Log Activity
Hello from UTAK: I’m Your New Account Manager
Email
2025-10-01 15:56
View Edit
Hi Steve: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK ...
Hello from UTAK: I’m Your New Account Manager
Email
2025-10-01 15:55
View Edit
Hi Lauren: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK...
Hello from UTAK: I’m Your New Account Manager
Email
2025-10-01 15:55
View Edit
Hi Lisa: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK s...
Hello from UTAK: I’m Your New Account Manager
Email
2025-10-01 15:55
View Edit
Hi Lisa: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK s...
Hello from UTAK: I’m Your New Account Manager
Email
2025-10-01 15:55
View Edit
Hi Meghan: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK...
Hello from UTAK: I’m Your New Account Manager
Email
2025-10-01 15:55
View Edit
Hi Nicole: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK...
Hello from UTAK: I’m Your New Account Manager
Email
2025-10-01 15:54
View Edit
Hi Chris, I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK ...
Hello from UTAK: I’m Your New Account Manager
Email
2025-10-01 15:54
View Edit
Hi Ellen: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK ...
Hello from UTAK: I’m Your New Account Manager
Email
2025-10-01 15:54
View Edit
Hi Heather: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTA...
Added contact: STEVE PIERCE
Contact Management Completed
2025-09-26 19:38
View Edit
Added new contact: STEVE PIERCE, Title: CHEMIST, Email: steve.pierce@main.gov
Added contact: NICOLE INGALLS
Contact Management Completed
2025-09-26 19:38
View Edit
Added new contact: NICOLE INGALLS, Email: Nicole.Ingalls@maine.gov
Added contact: MEGHAN G. SMOKER
Contact Management Completed
2025-09-26 19:37
View Edit
Added new contact: MEGHAN G. SMOKER, Email: meghan.smoker@maine.gov
Added contact: LISA ROBBIN
Contact Management Completed
2025-09-26 19:37
View Edit
Added new contact: LISA ROBBIN, Title: PURCHASING, Email: lisa.robbins@maine.gov
Added contact: LAUREN NISKACH
Contact Management Completed
2025-09-26 19:37
View Edit
Added new contact: LAUREN NISKACH, Email: LAUREN.C.NISKACH@MAINE.GOV
Added contact: HEATHER DYER
Contact Management Completed
2025-09-26 19:36
View Edit
Added new contact: HEATHER DYER, Email: heather.dyer@maine.gov
Added contact: ELLEN A. FRASER
Contact Management Completed
2025-09-26 19:36
View Edit
Added new contact: ELLEN A. FRASER, Email: ellen.a.fraser@maine.gov
Added contact: CHRIS MONTAGNA
Contact Management Completed
2025-09-26 19:36
View Edit
Added new contact: CHRIS MONTAGNA, Title: FORENSIC SECTION CHIEF, Email: chris.montagna@maine.gov
Quotes
New Quote
No quotes for this customer.
QBRs
Schedule QBR
Quarter Scheduled Status Completed Customer Sat
Q3 2025-10-08 Completed 2025-10-08 - Edit